In my ledger when BSE CASH is having debit in running balance on same day it having CREDIT either in NSE CASH or NSE CURRENCY , instead of doing settlement between these segments my brokerage firm is charging delay penalty.IMHO this debit credit settlement should be done by default from their back office between NSE CASH ,BSE CASH , NSE CURRENCY,
I asked them to reverse all delay penalty from my ledger which is been charged unnecessarily and to do the settlements between inter segment (NSE CASH , BSE CASH ,NSE CURRENCY ) by default and reverse the entry and credit the same amount in my ledger.
But they are not responding to my emails and giving vague answers on phone that they will look into it.Nothing has been done till date and they are not reversing charges.Can anyone tell me how to take care of this problem,what should be my next step.
Thanks for help.
I asked them to reverse all delay penalty from my ledger which is been charged unnecessarily and to do the settlements between inter segment (NSE CASH , BSE CASH ,NSE CURRENCY ) by default and reverse the entry and credit the same amount in my ledger.
But they are not responding to my emails and giving vague answers on phone that they will look into it.Nothing has been done till date and they are not reversing charges.Can anyone tell me how to take care of this problem,what should be my next step.
Thanks for help.
