i wanted to tell u one of my incidence with R money .the said was took place on 11th April,07.
11.04.07
i bought 550 of idbi at 79.40... i sold 200 @ 79.70 and remaining @ 80 since i know that 80 was resistance.
then when price started to drop i short sell again 550 at 79.90
i place buy order @ 79.40 for 200 and 79.10 for 350 remaining
but R money had problem with there system...so my 79.40's buy order could not got executed...the price had support @ 79.40 so in 1/2 hrs time it touched at list 20-30 times....but my order could not got executed... it was around 2 p.m.....so i called up their customer care and told the matter....
afterwards i was given assurance that the order is executed at my given price...i spoke with them for 4 times in 45 minutes...i had time only till 3 - 3.10, after 3.10 my order should have cancled first and the scrip will be sqr off at that time's price.....so i was insisting them to do something to avoid the losses.
one executive offered me to sqr off from her side which i agreed...my ledger was not showing me proper balance...trade book also not showing the executed order...even order book was showing my 79.40 order as pending..so i tried to place the order at market price after 3.15... and price was moved down to 78.30 which was good for me
but that too was rejected..i agin called them up and confirmed that even it is not reflecting in legder, trade book or order book my order is already executed.so i shut the system ...
12.04.07
now today when i opened my ledger... i saw negative balance...
i imeediately called them up for clarification, so they told me i got delivery of 200 shares, but demat was not showing up that...may be becoz of T+2 system
the point is , i saw contract note in which it was showing a buy order of 200 @ 78.30 what that lady told me is my yesterdays order sq off @ 78.30 and the order i placed for 79.40 for which i got delivery,
afterall i have placed the order to sq off the position, it was there system that had some faults..due to which my placed order could not executed...
now my queries r ......
HOW COULD I GOT EXTRA 200 NO. SHARES, EVEN WHEN MY ORDER TO SQUARE OFF MY POSITION AT 3.15 AT MARKET PRICE GOT REJECTED ?
How could R money allowed me to buy more than my ledger balance and keep it overnight ? without even calling me up for the same ?
lucky i was that the next day i could sqr off my position for the more price than my purchase, it that was not the case, why should anyone suffer a loss for the mistake not made by him/her ?