Story was diff earlier,now times are changing...yes, their cust service is definitely poor...but supertrade with unlimited zero brokerage is good esp for day traders...as u said, rmoney is good for once ina while trader-sorry,it's bad for them...it's good only for those who dont need cust support and who do volumes...supertrade is a very good software...am personnally using it...
i opened an account with reliance money when they started operations in delhi. Believe me it's the worst service i have encountered. Charges, trading platform, customer service, everything. I'm a day trader, and you can understand the importance of timely order execution for day trading. The orders get stuck in their system and you never know if they would be confirmed and executed or not. Once it's stuck, you have no control over it, your limit is blocked, you can't trade. Sometimes the orders don't get confirmed till the end of the day. For day trading each second counts. If you call their customer service, they would ask you to call the branch. None of their branch office picks up the phone. A lot of phone numbers given on the site are not working. So there's no one to help you out. Suppose you bought something for intraday and it reached your price target, you put a sell order and it's stuck in the system, now you can't do anything. By the time you would call someone, the market would turn around and your profits would turn into huge losses. There's no rm. Nothing.....it's worst service for a trader. It could be good for someone who places an order once in a month or year, may be......
And supertrade is no better. It has same problems with orders.
And supertrade is no better. It has same problems with orders.