Dear RKSV,
I had transferred 62000rs into my account as margin money and on 22nd Jan 14 (yesterday) bought Asian paints Futures 1000qty expiry on Feb at 473.7rs
I was able to see 1000qty in my Holdings end of the day on 22nd and today morning too. I did not do any trading today, but RKSV 'SOLD' my 1000qty at 477.4rs today
Now two things:
1. How on earth RKSV can sell my futures contract without my conscent, I wanted to hold it more thats the reason I bought it for Feb exipry on the first place. Grrrr, I hope there is some valid explanation for this else I am gonna close the account and start negative campaiging about you to my friends.
2. I see my total available balance as rs 64874.55. As per the brokerage calcularor for dream plan the brokerage(I know what I mean and that I am speaking of final amount debited here including brokerage and SEBI fees) should not be more than 200 rs (2 buy orders of 500qty each and 1 sell order FORCEFULLY done by rksv of qty 1000)
The profit should be 3500rs approx after deducting brokerage of 200rs(200rs arrived by 2 buy 500qty and 2 sell 500qty, although only one sell 1000qty the brokerage should be little lesser than 200 but never mind), then my final balance should be 65500rs,
I really need an explanation on how the calculation arriving at 2874rs profit was done(should be 3500rs even though RKSV forcefully on its own will sells the holdings of its client whenever it wishes) . else this RKSV can very well be deemed as FRAUD
I will be questioning this tomorrow morning at the back office too, today they fooled me into saying 'we will call back shortly' and made me wait like a pig but never called back and gave false info that back office will be open till 10pm, I just ended up getting that voice message when I called back at 7pm after a long wait.
About me: I am a new joinee into rskv pool who got his account activated on monday this week with a asterix star.
asterix star - apparantly my Dmat account has not been linked by rskv guys even though i had given them my existing Dmat acc details and they even made me send the details again. Now just waiting for them to link my rksv trading account to my already existing dmat acc. I was earlier in HDFCsec there brokerage was high and service was poor too so I decided to slowly shift to another side.
I am good as long as there is an explanation, and personally I feel to stick with costly broker than with Fraud but cheap ones. Hopefully rksv is not what I am thinking right now.
PS: I DO NOT one fine morning wish to see that on a day earlier an intraday order had been placed by my broker WITHOUT EVEN MY KNOWLEDGE (FORGET ABOUT MY CONSCENT) and my entire portfolio had been wiped out in that single trade.
Also should be noted that had I got a clear reply to my query when I called backoffice (assuming there exists a reasoning or explanation as to why this happend) I wouldnt be screaming or shouting around in a public forum like this. I for one value my brokers business, but only unless and untill the business itself as we speak is not based on lies. Also I do not have any right to judge or comment on RSKV as of now (except for that service thing where I was made to look like a fool waiting
for a reply ). But soon I will have the right to, once I receive OR If at all I receive a clear responce and reason .
Also, I do understand that point 1 above might have got to do something with margin, I guess I got to spend more time understanding how system works rather than jump right into the battlefield hoping to learn on the go. But, I am still surprised about the point 2 I mentioned above (brokerage related)) there is nowhere a mention about hidden charges and comeon tell me about it 625rs more was deducted(with total deductions 850rs roughly) how on earth ?
I had transferred 62000rs into my account as margin money and on 22nd Jan 14 (yesterday) bought Asian paints Futures 1000qty expiry on Feb at 473.7rs
I was able to see 1000qty in my Holdings end of the day on 22nd and today morning too. I did not do any trading today, but RKSV 'SOLD' my 1000qty at 477.4rs today
Now two things:
1. How on earth RKSV can sell my futures contract without my conscent, I wanted to hold it more thats the reason I bought it for Feb exipry on the first place. Grrrr, I hope there is some valid explanation for this else I am gonna close the account and start negative campaiging about you to my friends.
2. I see my total available balance as rs 64874.55. As per the brokerage calcularor for dream plan the brokerage(I know what I mean and that I am speaking of final amount debited here including brokerage and SEBI fees) should not be more than 200 rs (2 buy orders of 500qty each and 1 sell order FORCEFULLY done by rksv of qty 1000)
The profit should be 3500rs approx after deducting brokerage of 200rs(200rs arrived by 2 buy 500qty and 2 sell 500qty, although only one sell 1000qty the brokerage should be little lesser than 200 but never mind), then my final balance should be 65500rs,
I really need an explanation on how the calculation arriving at 2874rs profit was done(should be 3500rs even though RKSV forcefully on its own will sells the holdings of its client whenever it wishes) . else this RKSV can very well be deemed as FRAUD
I will be questioning this tomorrow morning at the back office too, today they fooled me into saying 'we will call back shortly' and made me wait like a pig but never called back and gave false info that back office will be open till 10pm, I just ended up getting that voice message when I called back at 7pm after a long wait.
About me: I am a new joinee into rskv pool who got his account activated on monday this week with a asterix star.
asterix star - apparantly my Dmat account has not been linked by rskv guys even though i had given them my existing Dmat acc details and they even made me send the details again. Now just waiting for them to link my rksv trading account to my already existing dmat acc. I was earlier in HDFCsec there brokerage was high and service was poor too so I decided to slowly shift to another side.
I am good as long as there is an explanation, and personally I feel to stick with costly broker than with Fraud but cheap ones. Hopefully rksv is not what I am thinking right now.
PS: I DO NOT one fine morning wish to see that on a day earlier an intraday order had been placed by my broker WITHOUT EVEN MY KNOWLEDGE (FORGET ABOUT MY CONSCENT) and my entire portfolio had been wiped out in that single trade.
Also should be noted that had I got a clear reply to my query when I called backoffice (assuming there exists a reasoning or explanation as to why this happend) I wouldnt be screaming or shouting around in a public forum like this. I for one value my brokers business, but only unless and untill the business itself as we speak is not based on lies. Also I do not have any right to judge or comment on RSKV as of now (except for that service thing where I was made to look like a fool waiting
for a reply ). But soon I will have the right to, once I receive OR If at all I receive a clear responce and reason . Also, I do understand that point 1 above might have got to do something with margin, I guess I got to spend more time understanding how system works rather than jump right into the battlefield hoping to learn on the go. But, I am still surprised about the point 2 I mentioned above (brokerage related)) there is nowhere a mention about hidden charges and comeon tell me about it 625rs more was deducted(with total deductions 850rs roughly) how on earth ?
Just spoke to the risk team. They informed me that everything is okay. Your position was never squared off and is still open. Your question on MTM was also resolved (we didn't deduct any money from your account, it was actually profit for you).
If you have any more q's feel free to write or call us anytime.
Hope that helps.
