Had raised query on (i) why was less margin being allocated against pledged shares & (ii) credit of bonus shares of pledged securities. Your representative Mr Shailesh had called, but did not have clarity on the issue & informed that he would call back after due clarifications. After some time recv mail stating "As per the confirmation from our representative, we understand that all your queries were resolved satisfactorily.". Really, so RKSV first has untrained staff who calls & on not being able tor resolve, closes the query. WAY TO GO