Traders are often critical of the brokerage in this thread.
Oft repeated issue is platform breakdown during higher marker volatility, even the saved chart templates of profitable traders disappear after manual saving. The feed freezes when the trader is in profit and resumes when the position moves into loss.
All these issues can be explained by one information.
Whether this broker trades in proprietary account? Then some of the issues may be deliberate arising from conflict of interest. We have seen neighborhood sub-brokers who blindly take opposite positions.
Anybody has this information whether the brokerage trades in own account?