Zerodha - Number One Discount Broker in India

Sirji, all that is very nice, but hopefully you will also address the posts of Nest Plus users who, at this point, are only looking for basic stable charts, nothing fancy. Hopefully you will appoint someone in your team to give dedicated responses to that. At this point, you will find Nest Plus users much less demanding.
Hey Throwaway, hopefully you will put yourself in our shoes sometime.

You can make scathing comments and get away because you are " Throwaway" a pseudo id and what you say will make no difference to your reputation. We on the other hand are a business and have to basically keep quiet because we have a brand to protect.

We have had detractors from Day 1 of our business on traderji, the 3rd page of our first thread here like 1lk+ posts back, there were a bunch of people who said that we will disappear in few months and can't keep up with answering queries and we will burn. So yeah, we would love to prove the detractors wrong.

We are all working hard to make something work, working weekends, working 15 to 20 hours a day, so when you make some random blanket statement like get rid of what we are working on, hmm.. I don't know what you would feel if you were in our shoes.

Feedback is good, the only thing you had issue on earlier was about horizontal/vertical lines not being able to be moved. That has been fixed. The other issue you have now is the data, that will be fixed soon, we have been telling that our data servers will take a few days to be operational. So if there is anything that you want to be fixed, let us know and that will help us.

Coming back to reinvent the wheel bit, you seem to know more than what we all who have been in the business for so long seem to know. Would love to hear what you mean by we should not have reinvented the wheel?

If you are talking about MT4/5, they don't have exchange trading capability.

If you are talking about charting platforms like Amibroker/Ninja trader, they can't be customized to trade directly on exchange. And like I already said earlier, data can't be given free of cost from NEST. Even if there was a way we did, we still have to rely on NEST which we have no control on(owned by omnesys). Also license of Amibroker/ninjatrader costs between Rs 30,000 to Rs 50,000. Can we support a person who uses pirated version? No.

Esignal, tradestation, costs between Rs 1.2lks to Rs 2lks per year to use. Again can't be customized for trading on Indian exchanges.
If you are okay paying this much, to have same model as esignal/tradestation, you need to own the software first right? An esignal/tradestation won't sell their proprietary software to a brokerage in India, would they? When their entire business is around licensing. Why do we need to own it, because without owning it, we can't have it customized to all those 100 regulations that Indian exchanges have.

The only products out there in India are those built by Omnesys, FT, DION, Omnesys is definitely the best of the three.

There are a bunch of technology vendors around the world especially in Russia/Ukraine, but everyone charges on per license, and costs are restrictive.

So do let us know if you think there is some better option that we don't already know about.

Pi is a work in progress, it is like looking at a building that is not yet completely constructed. And like every big project, we have encountered issues that we hadn't earlier factored in, we have to work in probably the most regulated business environment in the country. But by the end of it, you can be rest assure that you will have the best trading platform in the country. We love to hear feedback, but give us something which is constructive instead of blanket statements which are of no use.

I don't know why I am even writing this,because I am sure you will come back with another comment and I will have to keep quiet because, " Customer is always right" :)
 

Brill

Well-Known Member
I think we will have to wait a day or two till Omnesys sees their Lite version in action, before they do something more with it. For me, the charts hang up when I change the time frame. So it is google charts for me till a working version is available from Nest Plus.
I differ from your opinion - the need of live action for many things to be tested and fixed by Omnesys. only thing require live feed is to check the last bar formation. rest everything can be tested on the already available data.

Why basic things like chart zoom and scroll require live feed?!!!

Retail traders are guinea pigs in the hands of service provider.:mad::mad::mad:

Can i say "Until Pi become reliable"

All the hopes on Zerodha and Pi:clap::clapping::clap:
 
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I differ from your opinion - the need of live action for many things to be tested and fixed by Omnesys. only thing require live feed is to check the last bar formation. rest everything can be tested on the already available data.

Why basic things like chart zoom and scroll require live feed?!!!

Retail traders are gunea pigs in the hands of service provider.:mad::mad::mad:

Can i say "Until Pi become reliable"

All the hopes on Zerodha and Pi:clap::clapping::clap:
They did say "A new release on MONDAY, a mail will be sent" etc.etc.. Right ??

But you are right about guinae pigs, but again they need live ones :D
 
Hi Zerodha, Old is Gold, Aapka Puraani Nest versionhi thik thaa, better aapka IITian ko usipe dhyaan deneko koho.
Last few month aapka "NestPlus"ne (please rename it as "WorstPlus") dimaag khaarab kar ke raakha hein, aap yei baat maante kyu nehi? Ye rouj rouj naaya version ka matlab kya hein bhaai, wo bhi with full of BUGs?
Please humein kripa kare, keep all things as simple as earlier, hume sirf treding karna hein, with free and cool mind...!
 
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Hey Throwaway, hopefully you will put yourself in our shoes sometime.

You can make scathing comments and get away because you are " Throwaway" a pseudo id and what you say will make no difference to your reputation. We on the other hand are a business and have to basically keep quiet because we have a brand to protect.

We have had detractors from Day 1 of our business on traderji, the 3rd page of our first thread here like 1lk+ posts back, there were a bunch of people who said that we will disappear in few months and can't keep up with answering queries and we will burn. So yeah, we would love to prove the detractors wrong.

We are all working hard to make something work, working weekends, working 15 to 20 hours a day, so when you make some random blanket statement like get rid of what we are working on, hmm.. I don't know what you would feel if you were in our shoes.

Feedback is good, the only thing you had issue on earlier was about horizontal/vertical lines not being able to be moved. That has been fixed. The other issue you have now is the data, that will be fixed soon, we have been telling that our data servers will take a few days to be operational. So if there is anything that you want to be fixed, let us know and that will help us.

Coming back to reinvent the wheel bit, you seem to know more than what we all who have been in the business for so long seem to know. Would love to hear what you mean by we should not have reinvented the wheel?

If you are talking about MT4/5, they don't have exchange trading capability.

If you are talking about charting platforms like Amibroker/Ninja trader, they can't be customized to trade directly on exchange. And like I already said earlier, data can't be given free of cost from NEST. Even if there was a way we did, we still have to rely on NEST which we have no control on(owned by omnesys). Also license of Amibroker/ninjatrader costs between Rs 30,000 to Rs 50,000. Can we support a person who uses pirated version? No.

Esignal, tradestation, costs between Rs 1.2lks to Rs 2lks per year to use. Again can't be customized for trading on Indian exchanges.
If you are okay paying this much, to have same model as esignal/tradestation, you need to own the software first right? An esignal/tradestation won't sell their proprietary software to a brokerage in India, would they? When their entire business is around licensing. Why do we need to own it, because without owning it, we can't have it customized to all those 100 regulations that Indian exchanges have.

The only products out there in India are those built by Omnesys, FT, DION, Omnesys is definitely the best of the three.

There are a bunch of technology vendors around the world especially in Russia/Ukraine, but everyone charges on per license, and costs are restrictive.

So do let us know if you think there is some better option that we don't already know about.

Pi is a work in progress, it is like looking at a building that is not yet completely constructed. And like every big project, we have encountered issues that we hadn't earlier factored in, we have to work in probably the most regulated business environment in the country. But by the end of it, you can be rest assure that you will have the best trading platform in the country. We love to hear feedback, but give us something which is constructive instead of blanket statements which are of no use.

I don't know why I am even writing this,because I am sure you will come back with another comment and I will have to keep quiet because, " Customer is always right" :)
Fair enough.

But i was in your shoes and i know what it feels like, i would look to do better. I have had similar situations in my software career and i was asked to throwaway a lot of hardwork. That is the nature of software business. if you can't handle the slightest of the criticism then you better not be in the business of software or don't ask for feedback.

About reinventing the wheel, when Pi was first announced that it would be built from an EXISTING framework modulus, I was shocked to see what was made as a product, because if you have to get basic things working with a software framework then you can't really call it a framework or the dev team has done a very bad job of it. Either way it was very disappointing to see Pi built from existing framework. If you did however reinvent the wheel and built PI from scratch, i would have happily appreciate it.

About MT4/5 , i know they are designed for bucket shop so never recommended it nor i ever will.

About Amibroker/Esignal/Tradestation...etc. I agree the cost is a bit on the higher side. But i disagree that you can't customize it as US broker have customized it and offer it to their customers.
e.g. AMP Futures. They provide so many charting platforms. have a look http://www.ampfutures.com/index.php

and there are plenty of Futures brokers who do provide free charting and other benefits.

So please don't put up some figures and say it can't be done. These are just excuses.

Regarding regulations, not my area of expertise. But i m sure there are other brokers in the same position are you are in. US Exchanges also has a ton of regulations , but they decided to do something about it and have moved forward.

The kind of work that is done on Pi is not your fault , as you have outsourced it to tradelabs and we are seeing what they are capable of now. They are again similar to omensys and we as customer will face the same kind of issues that we did with NEST and the story will continue..

There has to be a better alternative , you have all the financial & technical resources to get things done and make it better , but some how you are holding back...

Lastly , I do appreciate good work if i see and I did praise you on your earlier efforts , but you can't keep giving excuses after excuses for poor software. That is unacceptable.

My intention is not to bring you down , but to keep you pushing up. If you still can't see that after so many posts, then i feel sorry for you.

I also see that by giving any sort of feedback, it looks like you can't handle it and you seem to be very hurt by it. So i will refrain from giving any sort of feedback or comments on these matters. Obviously your reputation is more important than customer satisfaction. So i will leave it at that.

Once again i wish you the very best of luck.

:thumb:
 
I also see that by giving any sort of feedback, it looks like you can't handle it and you seem to be very hurt by it. So i will refrain from giving any sort of feedback or comments on these matters. Obviously your reputation is more important than customer satisfaction. So i will leave it at that.
That is a point, Zerodha. You send stinkers to Omnesys and hope for some positive action. That's what your customers do, and hopefully you have good enough PR guys to handle it.
 

columbus

Well-Known Member
To be frank, I am eagerly waiting for ZERODHA to start own DP rather than FULL version
of PI.
 

Jai Mata Di

Well-Known Member
...We love to hear feedback, but give us something which is constructive instead of blanket statements which are of no use...
I always support that. :thumb:

Only by giving a Constructive Positively Intended Criticism which is
Objective, Specific To The Point where change is possible, with example/details whenever possible
we can bring real change. :)

Best Wishes & Happy Trading.

H.C.
 
But by the end of it, you can be rest assure that you will have the best trading platform in the country.
"THE best.." Umm. Boss, you too rest assure of distinction marks from us if your trading platform comes anywhere near to the Sharekhan's trading platform. Promise. :)
 
To be frank, I am eagerly waiting for ZERODHA to start own DP rather than FULL version
of PI.
yes. I have infact downloaded and filled up the account opening form, have all the documents(6 months' bank statement etc) ready, contacted the newly opened zerodha branch here in Delhi.

The only confusion I have abt opening account with zerodha is that they do not provide margin facility for T+2 days for delivery based buying (If I have 1 lac of shares in delivery in my current broker, I can buy 80-90k worth more and pay the money in t+2 days and no interest gets charged). This is because they use IL&FS and do not have their own DP and pool account.
 

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