This type of issues is very serious, why zerodha is not responding with and not apologizing, i am a law student and if it repeats anytime after 2016 then i would definitely take the step to file a suit against zerodha for the benefits of the clients.
Now everyone should doubt Zerodha particularly now the election sessions is coming, and now i think people will definitely lose money because of the zerodha servers, now this time, even their trading servers will also be down along with feed server..
Today i lost more than 3000/- and i trade only single lots, what is the situation if i start trading 20, 30 or more lots with zerodha. This made me to think of changing the broker and also i will see that i shall file a suit against zerodha if zerodha does not respond reasonably.
Zerodha You have to respond now, what will you do for the loss happened and i am sure lots of client have lost their money due to your technical fault?
If you don't have minimum technical infrastructure, why are you playing with the money of clients (from whom you are making a living lavingshly).
Anyhow please respond to the issue to your clients(not only me),