Zerodha - Number One Discount Broker in India

pakatil

Well-Known Member
We were waiting to get the complete details, For around 15 to 20 minutes, there was delayed feeds showing up on the terminal, and this because both our primary and secondary leased lines for feeds connecting the exchanges were down. All orders were going through, but the feeds were delayed.
Connectivity risk is there with the brokers and as well as the exchanges itself, but the positive side to it was that since we have a backup to the backup, the issue was fixed within 20mins which if otherwise could have taken a lot more.
So much indebted to you Zerodha for restoring in just 20 mins and for not taking 20 Hrs or 20 Days........:clapping::clapping:
 
Omg!!! Happend around what time?? I neee to check my mtm then...

Was the orders not got executed at correct price or difference in tick data??
Orders were executed at correct price. Only the data feed had issues.

One can only imagine what would have happened if prices did not execute at correct price.

I hope Zerodha does SOMETHING to restore my confidence.
 

cinderblock

Well-Known Member
Orders were executed at correct price. Only the data feed had issues.

One can only imagine what would have happened if prices did not execute at correct price.

I hope Zerodha does SOMETHING to restore my confidence.
I did not trade during the glitch but I'd assume that the price that you saw on screen will NOT be the price at which the trades take place.

For instance, if the price on the screen is 6300 and you initiate a market buy order looking at the LTP, the price at which the trade takes place will be the actual price and NOT the LTP shown because of the delayed feed. So, you would think that you bought at ~6300 (delayed feed) while actually the trade takes place 6330 (actual LTP)
 
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kumudhan

Well-Known Member
Hopefully the new platform which is under development will be better than ZT and NOW.

If the feed line was the problem area, and as told by Zerodha in another post about backup, the Backup should be activated within seconds not after 20 minutes.

Hope Zerodha will take care...
you can expect new platform as new year gift of 2025.until then you have to live with ZT...
 

LivetoTrade

Well-Known Member
I am told ShareKhan too had a problem - maybe you may want to check, if the problem was only for you, or if the problem lies elsewhere.
 
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This type of issues is very serious, why zerodha is not responding with and not apologizing, i am a law student and if it repeats anytime after 2016 then i would definitely take the step to file a suit against zerodha for the benefits of the clients.

Now everyone should doubt Zerodha particularly now the election sessions is coming, and now i think people will definitely lose money because of the zerodha servers, now this time, even their trading servers will also be down along with feed server..

Today i lost more than 3000/- and i trade only single lots, what is the situation if i start trading 20, 30 or more lots with zerodha. This made me to think of changing the broker and also i will see that i shall file a suit against zerodha if zerodha does not respond reasonably.

Zerodha You have to respond now, what will you do for the loss happened and i am sure lots of client have lost their money due to your technical fault?
If you don't have minimum technical infrastructure, why are you playing with the money of clients (from whom you are making a living lavingshly).
Anyhow please respond to the issue to your clients(not only me),
I think many of the people here are over reacting, There can be technical faults once in a while, Why to make such hue and cry over split milk, They have already fixed the issue.

This is a loser's talk that I lost my money because of Zerodha's Terminal, Come'on guys We all should have our stops in place well in advance, What if a big fall had happened in matter of few seconds, What would have you done then?
There had been days when u would have gone for a pee and come back to only see nifty crashed 300 points from the last price you have seen.Then you might have complained NSE that why you did you allow HFT(High Frequency Trdaers) traders which resulted in Flash Crash.

Most Profitable Professional traders do not enter trades by looking at the terminal watch list, They have their entry triggers and stop loss triggers well placed in advance.

1) How many times you wrote a complain to Electric department that your power supply glitch had rebooted your router, which resulted in glitch in internet connection and you lost money and I am going to sue you for that.

2) How many times you have wrote a complain to your Internet Service Provider that Your service did not work for 5 mins and you gonna sue them for the Losses made in markets.

You have your right to raise your concern, but the same message can be given in much polite way.

Do not forget that Zerodha started this revolutionary Discount Brk concept in India and every Trader is saving 2-3 nifty points per trade which could have resulted in couple of hundred points in a month for a day trader. Just one instance of a Glitch and you lost some 40-50 points and you are blaming and talking of Sueing Zerodha, Not worth buddy.. Better, you foucs your energy to work on your Trading methodology.

Re-Iterating- Most Professional traders do not enter trades by looking at the watch list, They have their entry triggers and stop loss triggers well placed in advance.

Having said all this, Zerodha off course have to take the necessary action and I am sure they will mitigate all such risks ASAP.
 

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