@ Zerodha,
Kindly look into this issue. We check our Contract Notes everyday but we don't check each day's entry of debit/credit entry in the ledger as we have faith that a broker will do correct accounting based on the contract notes. If there is any bug or mistakes in the backoffice software, please rectify it immediately and inform everyone .
Some time back we were getting margin reports even though our position is squared off during the day and we do not have any carry over position at the end of the day. On checking with your office we were told that these reports are sent by mistake.
Can the report of position outstanding at the end of every day ( only if there is some ) be sent along with the margin report be e-mails to all clients ? You already send margin reports, you have to add position outstanding field in that report but it will help the traders a lot and we need not go to backoffice reports every day.
Smart_trade
Kindly look into this issue. We check our Contract Notes everyday but we don't check each day's entry of debit/credit entry in the ledger as we have faith that a broker will do correct accounting based on the contract notes. If there is any bug or mistakes in the backoffice software, please rectify it immediately and inform everyone .
Some time back we were getting margin reports even though our position is squared off during the day and we do not have any carry over position at the end of the day. On checking with your office we were told that these reports are sent by mistake.
Can the report of position outstanding at the end of every day ( only if there is some ) be sent along with the margin report be e-mails to all clients ? You already send margin reports, you have to add position outstanding field in that report but it will help the traders a lot and we need not go to backoffice reports every day.
Smart_trade
You can be rest assured that whatever the debit or credit on your ledger would exactly match with your contract note costs.. The only additional cost on the ledger would be call n trade charges if any...
I understand that reporting on our backoffice can be improved and that is what we are working on... Will definitely pass on the message to have open positions on the margin statements and try incorporating at the earliest..