Angel broking: Cheap brokerage and excellent service.

[iGuru]

Hi..!! Sir,
currently i hv account with RKG and its doing fine bt M facing one problem:
In RKG odin I cnt trade @ Market price by putting '0' in price coloum if the share M looking to buy is highly volatile!
can i trade @ market price in Angel odin if share is highly volatile...!!
i mean by using '0' in price coloum or by any other way,
Thnks a lot, plzzz....rply.............................

Hi Amit,

I have never tried this, but I have seen my dealer doing this. Instead of putting "0" ...... leave the Market Price box blank & then try. As Odin Diet is distributed be a single company so It will not make a big difference in the features of Odin Diet. If you still face the same problem then please contact your Broker for this....... as there may be a possibilty that this feature must have diabled in there Odin Diet.

Regards,

iGuru

 

[anand14may]

Hi,

I am new to Angel, have some query which Angel customer care is not answering. Hope someone can help me here.
I bought 100 shares of FCS on 01/09 which is showing in my DP account.
Again I bought 100 shares of FCS on 09/09 which is not showing anywhere in my backoffice a/c.
When I queried the same, customer care said that stocks purchased on 09/09 are in POOL account.
Now I am very confused, why they put shares in POOL account and even if they then why not it's showing up in my backoffice?
What if I want to square off my position?

Rgds

 

[dhruvrs]

Hey!!

Try searching the shares in the back office in the BSE delivery reports or NSE delivery reports under the share reports section. Also you can ask the customer care to tell you what are all the places where you can find a record of the shares in the back office.

Hi,

I am new to Angel, have some query which Angel customer care is not answering. Hope someone can help me here.
I bought 100 shares of FCS on 01/09 which is showing in my DP account.
Again I bought 100 shares of FCS on 09/09 which is not showing anywhere in my backoffice a/c.
When I queried the same, customer care said that stocks purchased on 09/09 are in POOL account.
Now I am very confused, why they put shares in POOL account and even if they then why not it's showing up in my backoffice?
What if I want to square off my position?

Rgds

 

[kdhrubo]

1> Concept of RM is crap sells pitch. Most RMs have little knowledge and mostly confuse you. I have had these problems in SMC, ANGEL. IIFL mixed, Prabhudas - small and good.
2> I have just opened an a/c with Angel on Friday paid 1 lakh margin money and got brokerage of 10p on delivery. 1P / 1P on intraday. But I am mostly interested on delivery and hardly play on intraday and FNO these days. No time from job. So delivery and long term suits me. I am eager to see Angel services. So on 22/09 my cheque not cleared from HDFC
3> IIFL and PRABHUDAS has prompt customer service, SMC was horrible
With my experience for past 5 years I can say it all varies from branch to branch and person to person. I do not have an RM in PL no problem, but their web interface is horrible.

Waiting to see if Angel is really Angel. I had to probe deep to know the different charges. But they did not tell me about the min charges. I always had minimum charges with HDFC Rs.25 or my brokerage whichever is more. My brokerage in HDFC was 50p. So I always had to buy stocks of 5000 bucks. If stocks purchased was R4000, they will charge me 25 not Rs20. So with Angel and my brokerage I now need to purchase Rs.30k stocks. What a waste? They should have told me this. I would have not opened an account. Also they were kind to write the brokerage down before I signed. All in all waste of energy and mixed feelings thus far. Also they have told me the a/c opening charges of Rs.499 will be refunded if I do a transaction in 15 days of a/c activation. First year AMC is free, 2nd year onwards it will be Rs.300.

 

[chetanbang]

kdhrubo: someone here mentioned of prepaid brokerage plans at Angel, so you don't have to pay minimum brokerage.

 

[kdhrubo]

Chetan - I have had discussions extensively in the past with brokers - EDELWEISS, VENTURA, SK, about pre-paid brokerage. I am not in favor of pre-paid brokerage. There are lots of ifs and buts and clauses in that. First since these days I play mostly positional, my volume and brokerages would be low in the range of 2500 per year. Now most companies plan will start from 5000. For some it will be eaten up and some will carry forward (only a few). So I am not the right guy to pay pre-paid brokerage. Also they earn extra interest with your pre-paid brokerage. When they cant give good service why give them the chance to earn extra? Having said that my friends who are also regular and seasoned in market say that pre-paid brokerage service goes down as you have already paid.
I am not too unhappy with IIFL - I am not too bothered about RM. They have online chat facility and your problems are resolved ASAP. But day by day IIFL is becoming very customer unfriendly and autocratic. Now you pay Rs.250 there to close an account. Also you need to have Rs.5000 in your ledger balance. This is unjustified just like pre-paid brokerage. Your money however small is locked, you could have purchased 100 units of Edelweiss stock with this.
In summary I will tell you no brokerage house is good. They all charge same some way or the other. They have little or no botheration for customers. Just like the PSU banks unless you go to a lucky branch.

 

[kdhrubo]

Today - 24.09.2010
Yesterday I got an email from Angel that my contract notes will be send via email. Please note unlike in IIFL or Prabhudas - the hard copy contract notes which you get via courier is chargeable in Angel. Also there is charge of Rs11 per scrip while outgoing from DP apart from depository charges during sell. I have not yet traded. When I do I will post all charges and contract note details. There is no such charges for me on IIFL or Prabhudas or HDFC.

Then 2 hours after than email, I got a call from Angel Mumbai office. They called me to verify all my details and the mode I wanted to get contract note.

This morning I can see that my userid and password has arrived. Now time to get hold of their software. I will keep posting my experiences as I move along.
Last night I was thinking if I do a trade of 15k my brokerage will be 20p. That is also cheaper compared to IIFL where inspite of clocking great volumes I am charged 30p delivery and 3p on intraday (1 side only).

BTW - My cheque is still not cleared from HDFC? Not sure if its good, not margin money to trade, but earning interest in HDFC thats not too bad.

Lets see how things are with Angel. So far 5/10

 

[kdhrubo]

I was wrong - "Your welcome kit has been generated and you would be receiving the same shortly.". This is what the email says. Also they have just send me the trading password.

 

[kdhrubo]

Got a call from Angel for training.
They took 30 minutes to train me on Angel Diet
Asked me to note important sms code, no, emails and ways and rules and constraints on password.
He was decent, not the best.
I did not like the fact that Angel Diet does not have an option to place SL in the same order. Also for buy on market price (I always place Limit order) I do not put anything on the price field. Looks a shabby looking software. But speed is good and good for trading. The charts did not work but OK.

Also he demonstrated me the backoffice links, how to transfer money to angel and to my bank account.

 

[sham_share singh]

Hi, minimum brokerage, I feel has become a standard now days with every broking firm. angel is charging 30 Rs, Geojit s 30, and so on. but under no circumstances, can a broker charge a brokerage more than 2.5% as per Sebi guidelines. But, I feel the kind of brokerage you have got through angel i.e. 0.1 and 0.01 is really attractive. Even I have an account with Angel, and my brokerage is 0.2 and 0.02 the service of angel are good. I can say that because I have had accounts with many broking firms and in the end I have found angel to be ok in terms of both: - brokerage and service. Of late what I have noticed about angel is that they have become very particular about the quality of their service. They have a special quality department that looks after each and every service. I get regular calls to ask for my feedback. These things show that they are actually bothered about their customers.

1> Concept of RM is crap sells pitch. Most RMs have little knowledge and mostly confuse you. I have had these problems in SMC, ANGEL. IIFL mixed, Prabhudas - small and good.
2> I have just opened an a/c with Angel on Friday paid 1 lakh margin money and got brokerage of 10p on delivery. 1P / 1P on intraday. But I am mostly interested on delivery and hardly play on intraday and FNO these days. No time from job. So delivery and long term suits me. I am eager to see Angel services. So on 22/09 my cheque not cleared from HDFC
3> IIFL and PRABHUDAS has prompt customer service, SMC was horrible
With my experience for past 5 years I can say it all varies from branch to branch and person to person. I do not have an RM in PL no problem, but their web interface is horrible.

Waiting to see if Angel is really Angel. I had to probe deep to know the different charges. But they did not tell me about the min charges. I always had minimum charges with HDFC Rs.25 or my brokerage whichever is more. My brokerage in HDFC was 50p. So I always had to buy stocks of 5000 bucks. If stocks purchased was R4000, they will charge me 25 not Rs20. So with Angel and my brokerage I now need to purchase Rs.30k stocks. What a waste? They should have told me this. I would have not opened an account. Also they were kind to write the brokerage down before I signed. All in all waste of energy and mixed feelings thus far. Also they have told me the a/c opening charges of Rs.499 will be refunded if I do a transaction in 15 days of a/c activation. First year AMC is free, 2nd year onwards it will be Rs.300.