1> Concept of RM is crap sells pitch. Most RMs have little knowledge and mostly confuse you. I have had these problems in SMC, ANGEL. IIFL mixed, Prabhudas - small and good.
2> I have just opened an a/c with Angel on Friday paid 1 lakh margin money and got brokerage of 10p on delivery. 1P / 1P on intraday. But I am mostly interested on delivery and hardly play on intraday and FNO these days. No time from job. So delivery and long term suits me. I am eager to see Angel services. So on 22/09 my cheque not cleared from HDFC
3> IIFL and PRABHUDAS has prompt customer service, SMC was horrible
With my experience for past 5 years I can say it all varies from branch to branch and person to person. I do not have an RM in PL no problem, but their web interface is horrible.
Waiting to see if Angel is really Angel. I had to probe deep to know the different charges. But they did not tell me about the min charges. I always had minimum charges with HDFC Rs.25 or my brokerage whichever is more. My brokerage in HDFC was 50p. So I always had to buy stocks of 5000 bucks. If stocks purchased was R4000, they will charge me 25 not Rs20. So with Angel and my brokerage I now need to purchase Rs.30k stocks. What a waste? They should have told me this. I would have not opened an account. Also they were kind to write the brokerage down before I signed. All in all waste of energy and mixed feelings thus far. Also they have told me the a/c opening charges of Rs.499 will be refunded if I do a transaction in 15 days of a/c activation. First year AMC is free, 2nd year onwards it will be Rs.300.