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[osho343]

brought the coupan ............... but some doubts in kyc.........chat was closed..........mailed...............waiting..........

 

[cloudTrader]

brought the coupan ............... but some doubts in kyc.........chat was closed..........mailed...............waiting..........

Did you try a personal message here as well ?

Chat on TradePlus website was closed without helping you ?

You have mailed and waiting for an answer from TradePlus ?

This is serious matter ...

 

[Tradeplus Online]

Hi TradePlus,
I tried to research on the number of received/pending complaints against you. And it's nice to see that it has never crossed 0.50% of your active clients on NSE from 2008 onwards. But, I did notice one thing. Your UCCs have been significantly decreasing. 81% decrease in 2013-14 and a further 7 odd % decline in the number of customers in 2014-15. Can you shed a light on this? Why has this been happening? Are we boarding a sinking ship?
P.S: I'd appreciate if you don't take this in a negative way. It's genuine concern from a prospective client. No intention to harm you.

Dear NJ23,
In 2012-2013, NSE website reflects "Number of UCC" whereas in 2013-2014 and 2014-2015 NSE has started displaying "Number of active UCC" So 2012-2013 data in UCC terms is not comparable to 2013-2014 and 2014-2015.

Active UCC means number of UCC traded in that year. While UCC means number of clients registered.

The 7% decrease that you see in active UCC is because data is updated as on 30 November 2014 and we have 4 months of current financial year still to go. We are sure that our active UCC in 2014-2015 would be higher than 2013-2014.

 

[NJ23]

Dear NJ23,
In 2012-2013, NSE website reflects "Number of UCC" whereas in 2013-2014 and 2014-2015 NSE has started displaying "Number of active UCC" So 2012-2013 data in UCC terms is not comparable to 2013-2014 and 2014-2015.

Active UCC means number of UCC traded in that year. While UCC means number of clients registered.

The 7% decrease that you see in active UCC is because data is updated as on 30 November 2014 and we have 4 months of current financial year still to go. We are sure that our active UCC in 2014-2015 would be higher than 2013-2014.

Thank you for the clarification. :!

 

[classifiedindian]

Hi TradePlus,
I tried to research on the number of received/pending complaints against you. And it's nice to see that it has never crossed 0.50% of your active clients on NSE from 2008 onwards. But, I did notice one thing. Your UCCs have been significantly decreasing. 81% decrease in 2013-14 and a further 7 odd % decline in the number of customers in 2014-15. Can you shed a light on this? Why has this been happening? Are we boarding a sinking ship?
P.S: I'd appreciate if you don't take this in a negative way. It's genuine concern from a prospective client. No intention to harm you.

Dear nj123, as per tradeplus' reply, the format was changed hence the difference.. But did you find the same declining trend in all brokers?

 

[NJ23]

Dear nj123, as per tradeplus' reply, the format was changed hence the difference.. But did you find the same declining trend in all brokers?

Yep, there's a difference in other broker's UCCs by over 50%. They're right.

 

[cloudTrader]

Dear NJ23,
In 2012-2013, NSE website reflects "Number of UCC" whereas in 2013-2014 and 2014-2015 NSE has started displaying "Number of active UCC" So 2012-2013 data in UCC terms is not comparable to 2013-2014 and 2014-2015.

Active UCC means number of UCC traded in that year. While UCC means number of clients registered.

The 7% decrease that you see in active UCC is because data is updated as on 30 November 2014 and we have 4 months of current financial year still to go. We are sure that our active UCC in 2014-2015 would be higher than 2013-2014.

I really liked the response which you have given as it is very clear about answering the query raised .. :thumb:

 

[classifiedindian]

Yep, there's a difference in other broker's UCCs by over 50%. They're right.

Could you please share the link?

 

[kriya7]

brought the coupan ............... but some doubts in kyc.........chat was closed..........mailed...............waiting..........

Why don't you just tell what's the doubt? Just confusing others.

 

[NJ23]

Could you please share the link?

You can find it on NSE website. http://www.nseindia.com/invest/content/arbitration_status.htm