Tradeplus unlimited trading at Rs 99 p.m
- Thread starter Tradeplus Online
- Start date
- Tags discount broker discount trading tradeplus tradeplus online zero brokerage
pls answer if you can:
http://www.traderji.com/brokers-trading-platforms/99913-nse-now-normal.html
1. NOW throws Authentication Dialogue requiring re-entering of password RANDOMLY or if trading frequently / changing trade direction frequently in same scrip
(This is bad
software should ask for password only at the time of login -- or once at first trade after login.. that's it, just like NEST)
2. Asks some stupid question regarding values if "Shorting"
3. Additionally, asks "Are you sure you want to place this order?" (or something like that) after pressing "Submit" button on Order Window (Buy / Short / Exit) etc.
Using TradePlusOnline and they said this is normal behavior for NOW and they can't change it.
I would say NEST behaved much more sanely... or may be problem lies with TradePlusOnline.
Please help. Can anyone tell if this is normal behavior for NOW across brokers ?
http://www.traderji.com/brokers-trading-platforms/99913-nse-now-normal.html
1. NOW throws Authentication Dialogue requiring re-entering of password RANDOMLY or if trading frequently / changing trade direction frequently in same scrip
(This is bad
software should ask for password only at the time of login -- or once at first trade after login.. that's it, just like NEST)
2. Asks some stupid question regarding values if "Shorting"
3. Additionally, asks "Are you sure you want to place this order?" (or something like that) after pressing "Submit" button on Order Window (Buy / Short / Exit) etc.
Using TradePlusOnline and they said this is normal behavior for NOW and they can't change it.
I would say NEST behaved much more sanely... or may be problem lies with TradePlusOnline.
Please help. Can anyone tell if this is normal behavior for NOW across brokers ?
I have had the worst experience with TradePlusOnline among all the brokers. These guys don't work ethically at all.
First, they have 2 different accounts. The usual trading account and another is their SMP (Subscription Management a/c).
If by chance / mistake you sent money from trading account to SMP a/c then the same amount can't be sent back to Trading a/c
JUST GUESS how much do they charge to reverse the transaction !!!
ONLY Rs 200 !!!
(You will come to know of this only once you want your money back in your trading a/c or in your bank a/c)
Rs200 of your own money to transfer from your own smp a/c to your own Trading a/c
MOREOEVER, if you want this money back in your bank a/c then again you have to pay them Rs200/- as transfer charges !!!
This is not over yet....
2. If by chance you want to subscribe for a new service.. they will go and charge your Trading a/c even if you have more than twice the needed amount in your smp a/c !!
When you complain about it and ask them to reverse that transaction.. the amount is sent back to SMP a/c and not Trading a/c.
Which means to get your money back in your bank a/c you will have to pay Rs200 for no reason !
3. This is a very unprofessional company. They do not have internal processes in place. They "misplaced" my account opening forms after they had received the courier and asked me to send same forms again...
4. Later, when i asked them to start equity segment they asked for my Client Master (registration) Copy (proof of demat a/c with some other entity). I was in regular contact with them through out !
NEVER did they once mention that they need the CMR copy duly signed from my depository as well.
Then why the hell did they not say it before i sent it to them !!!
This has been a pathetic experience.
Look at my post above which has remained un-replied for a long time.
5. When i asked other folks on traderji about their experience of NSE NOW, their and my experience did not match. So, is TradePlusOnline using some "modified" form of NSE NOW ??
My orders are never accepted in one go. I keep getting prompts. "Yes / No" etc..
NOW keeps asking for "Authentication Password" abruptly.. especially after i have just entered a trade.
It locks machine when not used for a prolonged period.. but that's not the password window i am talking about.
It has become impossible to use such chaotic system.
It is highly recommended for all traders to ensure that they have experienced zerodha or rksv or any other broker's service before they ever think of tradeplusonline.
I am closing all my accounts with tradeplusonline.
First, they have 2 different accounts. The usual trading account and another is their SMP (Subscription Management a/c).
If by chance / mistake you sent money from trading account to SMP a/c then the same amount can't be sent back to Trading a/c
JUST GUESS how much do they charge to reverse the transaction !!!
ONLY Rs 200 !!!
(You will come to know of this only once you want your money back in your trading a/c or in your bank a/c)
Rs200 of your own money to transfer from your own smp a/c to your own Trading a/c
MOREOEVER, if you want this money back in your bank a/c then again you have to pay them Rs200/- as transfer charges !!!
This is not over yet....
2. If by chance you want to subscribe for a new service.. they will go and charge your Trading a/c even if you have more than twice the needed amount in your smp a/c !!
When you complain about it and ask them to reverse that transaction.. the amount is sent back to SMP a/c and not Trading a/c.
Which means to get your money back in your bank a/c you will have to pay Rs200 for no reason !
3. This is a very unprofessional company. They do not have internal processes in place. They "misplaced" my account opening forms after they had received the courier and asked me to send same forms again...
4. Later, when i asked them to start equity segment they asked for my Client Master (registration) Copy (proof of demat a/c with some other entity). I was in regular contact with them through out !
NEVER did they once mention that they need the CMR copy duly signed from my depository as well.
Then why the hell did they not say it before i sent it to them !!!
This has been a pathetic experience.
Look at my post above which has remained un-replied for a long time.
5. When i asked other folks on traderji about their experience of NSE NOW, their and my experience did not match. So, is TradePlusOnline using some "modified" form of NSE NOW ??
My orders are never accepted in one go. I keep getting prompts. "Yes / No" etc..
NOW keeps asking for "Authentication Password" abruptly.. especially after i have just entered a trade.
It locks machine when not used for a prolonged period.. but that's not the password window i am talking about.
It has become impossible to use such chaotic system.
It is highly recommended for all traders to ensure that they have experienced zerodha or rksv or any other broker's service before they ever think of tradeplusonline.
I am closing all my accounts with tradeplusonline.
Dear radiosilk
We’ve asked for your broking code via PM, so please reply so that we can immediately clarify your issues and analyze the causes for delays, if any.
We apologize for any genuine inconvenience caused to you and will immediately address it. However, we would like to clarify a few things:
SMP
• WHAT IS THE SMP?
ACCOUNT OPENING FORMS
We hope you will allow us to help you solve your issues so that there’s a smooth ride for you. It’s our intent to fully engage our clients and solve any problems. Frankly speaking, our business model does not allow us to ignore serious issues and although we may be a bit late on traderji, we will ensure your problem is SOLVED!
Sincerely,
We’ve asked for your broking code via PM, so please reply so that we can immediately clarify your issues and analyze the causes for delays, if any.
We apologize for any genuine inconvenience caused to you and will immediately address it. However, we would like to clarify a few things:
SMP
• WHAT IS THE SMP?
The trading ledger and the SMP ledger are indeed two different things. Our SMP allows you to choose value added services like charting software, research SMS tips and intraday alerts. Since these are value added services provided as a separate portal, we thought it would be easier to have a separate ledger for these. Clearly, there are some issues at our end to be sorted out in explaining the SMP ledger to our clients!
The SMP ledger works just like any digital wallet. You can recharge it through using a payment gateway or you can even ask for fund transfers from the trading ledger. If you do not want to recharge it from your trading ledger, you can make a transfer even via PAYTM to this ledger.
• WHY RECHARGE IT?Your SMP wallet is debited if you access any of our value added services. Our aim is not to hinder your trading at all. So we want you to enjoy our services so that you can use the value packs you want, to trade. So if you take our research SMS pack for options, say, it costs 99 per month, so your SMP wallet gets debited that amount.
• WHAT HAPPENS IS THERES INSUFFICIENT BALANCE IN THE SMP?If you’ve chosen say two value packs – Charting and research sms, say this totals to Rs 300 p.m. If you have less than 300 in your SMP and you have not recharged it via PAYTM, or Payment gateway transfers, your trading ledger will be swiped to fund your SMP for your value packs. You can always recharge your SMP via the other means provided! But please understand, our aim is not for you to keep funding your SMP ledger, it’s for you to trade. We also ensure full notifications to our clients for recharging the SMP ledger and notify you in advance that if not recharged, the trading ledger will be debited. Hence, we keep two months of the pack value in the SMP.
• AM I NOTIFIED REGARDING INSUFFICIENT BALANCE AND WITHDRAWAL ?We notify clients via SMS and Email before an imminent occurrence of insufficient balance and ensure that there is enough time to recharge SMP via bank transfer or PAYTM.
• WHY CANT YOU TRANSFER FUNDS BACK TO TRADING LEDGER?Please do note that the reason you can’t transfer funds back to the trading ledger is a directive from the regulatory authorities – No third party incoming transfers are allowed. Only the registered back account can be used to fund your trading account. We allow withdrawals from the SMP ledger though.
• DO WE CHARGE FOR FUND TRANSFERS VIA PAYMENT GATEWAY?NO – We do not, while many others do. Be it a payout, paytm recharge to SMP, we do not charge for this.
• DO WE HAVE ANY HIDDEN CHARGESWe get this question so often that we have a separate section to address questions about charges and our unlimited trading plans. See HERE
No we do not have any hidden charges, everything is specified in our FAQ portal where even the smallest details are described for your knowledge. As always, our support team regularly address issues sent by clients, email us at [email protected]
ACCOUNT OPENING FORMS
This is an issue that we will definitely try to address if there’s been a lapse on our part. Again, requesting your broking code via PM.
CMR – registration
We do try to get all documents at once from our clients during account opening and remain in constant touch. We apologize for any miscommunication on our part.
NSE - NOW
Our systems team is always ready on remote support and will solve your issue. Meanwhile, we would like to redirect your attention to the NSE NOW FAQ’s here (link to FAQ)
SUPPORT LINKS
For all things SMP related - SEE HERE
For all our charges - SEE HERE
For video of SMP - SEE HERE
We hope you will allow us to help you solve your issues so that there’s a smooth ride for you. It’s our intent to fully engage our clients and solve any problems. Frankly speaking, our business model does not allow us to ignore serious issues and although we may be a bit late on traderji, we will ensure your problem is SOLVED!
Sincerely,
Dear radiosilk
We’ve asked for your broking code via PM, so please reply so that we can immediately clarify your issues and analyze the causes for delays, if any.
We apologize for any genuine inconvenience caused to you and will immediately address it. However, we would like to clarify a few things:
SMP
• WHAT IS THE SMP?
ACCOUNT OPENING FORMS
We hope you will allow us to help you solve your issues so that there’s a smooth ride for you. It’s our intent to fully engage our clients and solve any problems. Frankly speaking, our business model does not allow us to ignore serious issues and although we may be a bit late on traderji, we will ensure your problem is SOLVED!
Sincerely,
We’ve asked for your broking code via PM, so please reply so that we can immediately clarify your issues and analyze the causes for delays, if any.
We apologize for any genuine inconvenience caused to you and will immediately address it. However, we would like to clarify a few things:
SMP
• WHAT IS THE SMP?
The trading ledger and the SMP ledger are indeed two different things. Our SMP allows you to choose value added services like charting software, research SMS tips and intraday alerts. Since these are value added services provided as a separate portal, we thought it would be easier to have a separate ledger for these. Clearly, there are some issues at our end to be sorted out in explaining the SMP ledger to our clients!
The SMP ledger works just like any digital wallet. You can recharge it through using a payment gateway or you can even ask for fund transfers from the trading ledger. If you do not want to recharge it from your trading ledger, you can make a transfer even via PAYTM to this ledger.
• WHY RECHARGE IT?Your SMP wallet is debited if you access any of our value added services. Our aim is not to hinder your trading at all. So we want you to enjoy our services so that you can use the value packs you want, to trade. So if you take our research SMS pack for options, say, it costs 99 per month, so your SMP wallet gets debited that amount.
• WHAT HAPPENS IS THERES INSUFFICIENT BALANCE IN THE SMP?If you’ve chosen say two value packs – Charting and research sms, say this totals to Rs 300 p.m. If you have less than 300 in your SMP and you have not recharged it via PAYTM, or Payment gateway transfers, your trading ledger will be swiped to fund your SMP for your value packs. You can always recharge your SMP via the other means provided! But please understand, our aim is not for you to keep funding your SMP ledger, it’s for you to trade. We also ensure full notifications to our clients for recharging the SMP ledger and notify you in advance that if not recharged, the trading ledger will be debited. Hence, we keep two months of the pack value in the SMP.
• AM I NOTIFIED REGARDING INSUFFICIENT BALANCE AND WITHDRAWAL ?We notify clients via SMS and Email before an imminent occurrence of insufficient balance and ensure that there is enough time to recharge SMP via bank transfer or PAYTM.
• WHY CANT YOU TRANSFER FUNDS BACK TO TRADING LEDGER?Please do note that the reason you can’t transfer funds back to the trading ledger is a directive from the regulatory authorities – No third party incoming transfers are allowed. Only the registered back account can be used to fund your trading account. We allow withdrawals from the SMP ledger though.
• DO WE CHARGE FOR FUND TRANSFERS VIA PAYMENT GATEWAY?NO – We do not, while many others do. Be it a payout, paytm recharge to SMP, we do not charge for this.
• DO WE HAVE ANY HIDDEN CHARGESWe get this question so often that we have a separate section to address questions about charges and our unlimited trading plans. See HERE
No we do not have any hidden charges, everything is specified in our FAQ portal where even the smallest details are described for your knowledge. As always, our support team regularly address issues sent by clients, email us at [email protected]
ACCOUNT OPENING FORMS
This is an issue that we will definitely try to address if there’s been a lapse on our part. Again, requesting your broking code via PM.
CMR – registration
We do try to get all documents at once from our clients during account opening and remain in constant touch. We apologize for any miscommunication on our part.
NSE - NOW
Our systems team is always ready on remote support and will solve your issue. Meanwhile, we would like to redirect your attention to the NSE NOW FAQ’s here (link to FAQ)
SUPPORT LINKS
For all things SMP related - SEE HERE
For all our charges - SEE HERE
For video of SMP - SEE HERE
We hope you will allow us to help you solve your issues so that there’s a smooth ride for you. It’s our intent to fully engage our clients and solve any problems. Frankly speaking, our business model does not allow us to ignore serious issues and although we may be a bit late on traderji, we will ensure your problem is SOLVED!
Sincerely,
prompt and timely reply,
good,:clapping:
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