As can be seen in the picture below, the entry was @83.10 & SL was @83.25 both occurred at 10:43:25 whereas the TP was executed @81.80 as the very next trade after that at 11:03:31 while the rest of the trades were my attempts to close out the open position, & I guess it was finally closed by your team at 15:18:49. Anyway, the point being that the SL was 3 ticks away, which would be 0.18% of 81.25 as it is, so do you really think that an SL of 0.20% would be significantly better? If such an SL can't be safely traded on a fairly liquid stock like IDEA even though there was no extreme volatility at that point, without causing the problem that I faced then I wonder what could actually be the lowest possible SL percentage that could be traded relatively safely on your systems. So, can you tell me how I should have closed the position? Would a simple MIS market-order have been sufficient? Like I've said, it was just a test-trade but if it was a Future then that could have cost me some money if such a position remained open for too long. Anyway, thanks for at least trying to get to the bottom of the issue.
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EDIT: By the way, I'd signed up with you guys with Aadhar but we don't stay at the address mentioned in my Aadhar since that place has gone into re-development, so do I need to update my present address with you guys? If yes, then how can I do it online?