Sorry if I hurt Z in rage, but that was not my aim. You also admit the patience and responsible behavior I have shown....all because I have respect for Z. I have batted for Z even in the thread of other brokers. Anyway, I am removing that line. Wish you are as quick about offering solution or explanation as quick you are about taking offence.
As for attachments, they are same I emailed you. You know this well. You had contacted me... I emailed you back with some pointed queries which remained unanswered...and I never get your penchant for dealing issues over phone when someone had spent time writing you an email.
Btw, you yourself admitted in one of your post here that this is "not a uniform case" !!!
Hey Punter,
Let me speak to Vijay on this and get back to you, I am not able to see your attachments.
But I don't understand what you mean by, "Let us take them to the cleaners"? , why be rude about this?
Give me sometime will check and get back..
Dear Zerodha,
I am a small time trader. Learning trading only because Zerodha is there. the thread of Zerodha at Traderji is there.
Also Zerodha has taken care of all BIG and small time traders like me with patience and kindness and humility. They have heard and answered almost all the queries big and small with patience (- irrespective of the trading account).
And Zerodha has Grown BIG Fast Why ? I think not only because of low brokerage but also because of their humility. and their eagerness to teach each and every trader so that Z and their customer make profit and Both Happy.
Zerodha 60 day challenge was a big success. Why i say this ONLY because, they are frank enough to give the overall result - only 5 to 10 percentage make profit in trading. and this made me open my eyes wide open and see how much LOSS i made!!!
As a well wisher of Zerodha and also because I want Zerodha to be there for small time traders like me do trading, I WANT ZERODHA TO BE THERE FOR EVER. GIVING QUALITY SERVICE. GIVING ITS CUSTOMER (and their EMPLOYEES) 100% SATISFACTION , DELIGHT. AND PEACE OF MIND.
Recent post from their Customers surely show that the standard has come down a bit. and if the Technical glitch in software or anything else as shown in recent posts are true, it is really a matter of Great Concern.
To solve this, I REQUEST Zerodha to Slowdown ("Speed kills" - as Columbus has quoted in a recent post). Sit back. and do a full audit of your System and Software. make sure that all the employees in your organization are also happy like your customers.
And never ever loose Humility however BIG you become. becuase errors can be there. we have to accept and rectify and make the system rock solid.
I expect Zerodha to be as open and frank as ever and come out clean and rock solid.
I hope this can do miracle to everybody associated with and to ZERODHA.
With Respect and Regards,
Brill.