Zerodha
Its really very frustrating to write this here about your deteriorating service.
I placed withdrawal Order from Back office on Friday 7:30 AM and follow up with customer care for authorizing the same.
Even after couple of calls request approved Friday 7:00 PM and then they told me that money will be there in the account by tomorrow. But it is already 7:20 PM Saturday and no money called up your guys they told they have already done it and money might got credited by any time but its not.
My bank is SBI and any kind of online transfer should get credited by now.
I request to Zerodha to explain why there is a delay of 2 days to get the money credited to our bank.
Friday was expiry of global indices, the s&P futures and DJIA futures that trade on NSE. On this day we receive the trade files from the exchange very late, after the opening of the US markets..
We can process the fund payouts only after processing of daily trade files, usually on such days it is around 9pm...
NEFT/RTGS would be sent to the bank late in the night itself, but this would be processed by the bank only next day morning(sat morning)..
If it is HDFC Bank, you would receive the funds immediately, but for other banks it depends on how long RBI takes to process the payouts and because it is saturday they don't do any after 1pm.. My guess is it should be in your account by monday morning..
It is our executives mistake not educating about this, but the payout can be delayed on every 3rd friday of the month when there is a global expiry..