Hi Zerodha*,
I am following this thread since yesterday and registered now to post this reply. Because your service might be creating a 'feel good' factor among your customers, you might be under more 'public scrutiny'; and I hope you'd take it constructively.
1. Sachin/Nitin or whoever else replying on behalf of Zerodha here; I feel they have more interest in Zerodha beyond their employment; and that is why they are trying very hard to satisfy the customers here. You two may also have a good knowledge on this trading business in general, so you could address a customer more effectively. But which is common & I wonder, what will happen when you will have even more customers. You got to hire more peoples; 'customer care' these days in India mostly are 'kids'. Starts a talk with a stupid - 'hw r u' like they are talking to a..
2. I didn't find the Terms & condition/contract condition doc. on zerodha site; could you link/send it.
The 'Disclaimer and Limitation of Liability' doc said -
'..Zerodha.com does not undertake any accountability for any irregularities, viruses or damage to any computer that results from accessing, availing or downloading of any information from this site...' and few other lines like that in there; they look scary to me.
(here is a similar post - traderji.com/brokers-trading-platforms/50981-liability-clause-zerodhas-agreement.html)
3. I am inviting/requesting the Moneylife foundation (moneylife.in) for a indepth review of zerodha & it's management.
Thank you,
Som
I am following this thread since yesterday and registered now to post this reply. Because your service might be creating a 'feel good' factor among your customers, you might be under more 'public scrutiny'; and I hope you'd take it constructively.
1. Sachin/Nitin or whoever else replying on behalf of Zerodha here; I feel they have more interest in Zerodha beyond their employment; and that is why they are trying very hard to satisfy the customers here. You two may also have a good knowledge on this trading business in general, so you could address a customer more effectively. But which is common & I wonder, what will happen when you will have even more customers. You got to hire more peoples; 'customer care' these days in India mostly are 'kids'. Starts a talk with a stupid - 'hw r u' like they are talking to a..
2. I didn't find the Terms & condition/contract condition doc. on zerodha site; could you link/send it.
The 'Disclaimer and Limitation of Liability' doc said -
'..Zerodha.com does not undertake any accountability for any irregularities, viruses or damage to any computer that results from accessing, availing or downloading of any information from this site...' and few other lines like that in there; they look scary to me.
(here is a similar post - traderji.com/brokers-trading-platforms/50981-liability-clause-zerodhas-agreement.html)
3. I am inviting/requesting the Moneylife foundation (moneylife.in) for a indepth review of zerodha & it's management.
Thank you,
Som
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