Zerodha....

[vijayinvitesk]

Hi, I need the admin to answer this. Please

I had placed minifty AMO order yesterday at 8.30 p.m. Today morning i have changed the order. After changing the order the order looks like this

Short minifty 40 @ 5628.15 Trigger price 5628.65.

When i modified the order the CMP was around 5670.

When the minifty went down to 5627 the order did not get triggered. Low was at 5627 for sometime. Then it came back to 5633. It stayed there for sometime. Then later it went even more down till 5616.10. Still my trade did not get triggered. I was outside and unable to modify the order from mobile. In mobile it was showing AMO order received and there is no way that i can modify the order.

When i called zerodha office, people told me, the status is "trigger pending" and what i see in mobile is "AMO order received....". I asked them why is it not triggerred. They said, the price has to come to 5628.65 exactly then only it gets triggerred which was a surprise to me. What i knew is it has to get triggerred when the price falls below 5628.65. I can understand if the price suddenly falls from 5630 to 5600. But it was not the case. If it had fallen from 5628 to 5627, i expect it to trigger. I want to know why this problem happened to me.

Also please answer the following

1. How does an AMO order gets triggered? The prices shd touch the trigger price like a dot?

2. What happens when i place an AMO order and the morning it changes the status to "trigger pending" and i update the order, is it still considered as an AMO order? To make it a regular order, do i need to cancel the AMO and put a fresh order?

3. How does the normal stop loss order gets triggered. If it doesnt touch the trigger price, it wont get triggerred?

 

[sumosanammain]

Hi, I need the admin to answer this. Please

I had placed minifty AMO order yesterday at 8.30 p.m. Today morning i have changed the order. After changing the order the order looks like this

Short minifty 40 @ 5628.15 Trigger price 5628.65.

When i modified the order the CMP was around 5670.

When the minifty went down to 5627 the order did not get triggered. Low was at 5627 for sometime. Then it came back to 5633. It stayed there for sometime. Then later it went even more down till 5616.10. Still my trade did not get triggered. I was outside and unable to modify the order from mobile. In mobile it was showing AMO order received and there is no way that i can modify the order.

When i called zerodha office, people told me, the status is "trigger pending" and what i see in mobile is "AMO order received....". I asked them why is it not triggerred. They said, the price has to come to 5628.65 exactly then only it gets triggerred which was a surprise to me. What i knew is it has to get triggerred when the price falls below 5628.65. I can understand if the price suddenly falls from 5630 to 5600. But it was not the case. If it had fallen from 5628 to 5627, i expect it to trigger. I want to know why this problem happened to me.

Also please answer the following

1. How does an AMO order gets triggered? The prices shd touch the trigger price like a dot?

2. What happens when i place an AMO order and the morning it changes the status to "trigger pending" and i update the order, is it still considered as an AMO order? To make it a regular order, do i need to cancel the AMO and put a fresh order?

3. How does the normal stop loss order gets triggered. If it doesnt touch the trigger price, it wont get triggerred?

This is news for me!
If I have an order for selling Nifty at 5630 with SL-M as the order type, and suddenly there is some big fall, say 50 points, and the market goes through 5630, and there are no buyers at 5630, none at 5627, none at 5625, but some at 5620.... so it should get sold at 5620, subject to my position in the queue. Am I wrong? Has the price got to trade AT 5630 to get my order triggered? or can it trade THROUGH 5630 for the order to be triggered? And I am talking of SL-M orders.

 

[Smart_trade]

This is news for me!
If I have an order for selling Nifty at 5630 with SL-M as the order type, and suddenly there is some big fall, say 50 points, and the market goes through 5630, and there are no buyers at 5630, none at 5627, none at 5625, but some at 5620.... so it should get sold at 5620, subject to my position in the queue. Am I wrong? Has the price got to trade AT 5630 to get my order triggered? or can it trade THROUGH 5630 for the order to be triggered? And I am talking of SL-M orders.

Stoploss orders are dormant till they are triggered and released in the system. In your question, the moment an order is executed at 5630 or any price less than 5630, your stoploss market order will be triggered and it will match with the best buy order in the order matching book. The market does not have to trade at 5630 to trigger your order. If 5630 is run through,and the moment a single order is executed at any price at or less than 5630 ( your trigger price ) your order will go in the system as a market order to sell at market and it will match with orders at 5620 provided there are enough orders to accomodate all sell orders....or less if 5620 buy orders are exhausted.

In your example instead of putting a stoploss market order, if you had put a stoploss at 5630 as trigger price and Rs 2 as protection, the order will trigger the moment a single trade happens at or below 5630 and it will go in the system as a Limit order to sell at 5628 ( trigger price - protection). So in your example , it will trigger the moment a single trade takes place at any price below 5630 .....it is at 5620 in our example. But it will go to the order matching book as a limit order to sell at 5628....and if the price comes back to 5628 and above, it will get executed....but if price does not comeback to 5628, it will not be executed and will remain as a pending order to sell at 5628

Smart_trade

 

[bhurasandip]

I had downloaded Nse Mobile Application in my Nokia 5130 handset having Airtel connection 10-15 days ago. It was working fine upto wednesday but after that the application is not working(opening) showing message as "check connection settings" but i am surfing other sites without any problem.
Can anyone help me out.
Thanks

 

[Freeguy]

Edited....................

 

[EagleOne]

Hi Vijay and everyone else...

I was very clear about when I said about charting that we are working on it... It is a value add we are trying to give.... Every such new initiative has its roadblocks, which can't be shared on an open platform...

For the record, when we are ready with it, we will announce it for everyone... If the question is how long?? I don't really know....

About the faq,there are videos available on youtube, search for askzerodha... If a particular concern of yours is not on that video, call us or email us, we will call you back and sort it out...

Come on guys!! Let's be mature about this, we are not obligated to give this service(datafeed), we were trying it as a value add... You can't keep asking the same question every sheet and I keep telling the same answers...
I hope for now this issue is considered closed, I will post when we are ready with it !!and hopefully no one else will ask me the same question again...

A couple of months back, I was talking to Hari, your colleague, on the fone after business hours. He talked about introducing the RT charting. And I joked, "Come on, man! Not so fast! Don't you know we Indians are very good at singing 'Ye dil maange more!'? Keep the goodies rationed! This is one of the cardinal rules of both Captalist's and Socialist's business practices!".

And we laughed!

Anyhow, I admire Zerodha's honest and ethical business practices. Above all your customer service. Although I am not one of your high-end customers dealing in crores everyday but it gives me immense pleasure when I call at Zerodha after weeks, and Sameer, Nagraj and others greet me by my first name. (Hari is too busy now a days! )

Great going Zerodha! Keep up the good work! May you have success beyond your wildest dreams! :thumb:

 

[2021]

A couple of months back, I was talking to Hari, your colleague, on the fone after business hours. He talked about introducing the RT charting. And I joked, "Come on, man! Not so fast! Don't you know we Indians are very good at singing 'Ye dil maange more!'? Keep the goodies rationed! This is one of the cardinal rules of both Captalist's and Socialist's business practices!".

And we laughed!

Anyhow, I admire Zerodha's honest and ethical business practices. Above all your customer service. Although I am not one of your high-end customers dealing in crores everyday but it gives me immense pleasure when I call at Zerodha after weeks, and Sameer, Nagraj and others greet me by my first name. (Hari is too busy now a days! )

Great going Zerodha! Keep up the good work! May you have success beyond your wildest dreams! :thumb:

Hari, Bharat, Sameer.. all these guys "were" so nice to talk with. I feel I was talking to best friend and not my broker. But those were days. These days one has to request for a such guys to come and help. Current lot of zerodha customer care is at par bsnl customer care who don't have any idea manier times about issue call is made. For example on 1st there were some technical glich. A lady kept picking phone and kept promising id will be released to trade on nse in 5 minutes, 2 minutes, 10 minutes and so on. I finally asked to transfer call to Hari or Bharat without telling issue of nse glich and old Bangalorian guy (whom I know from voice only) came and resolved issue within seconds. I understand there must be hundreds of calls flowing in as issue was serious but there is difference in one person doing things he tells within seconds and another keeps giving a new times and promises on a very serious issue and flactuating market. Guess it's more related to experience and handling matters and quick decision ability.

Those guys with whom we started zerodha seldom come on line these days and as we remember them they remember us too for a surprise change as they deal in 100s of people like us. It was pleasure talking to guys even after any issue drift us to bear some losses the friendly talks didn't hurt those losses.

 

[EagleOne]

Agreed, 2021. Let us not forget that in those days they were seeking customers to get to the breakeven point. Now it is little bit other way round.

No worries. Still I find them million times better than ICICI, Religare etc. Apart from their amazing 20 Rs per transaction, the real boon is being directly-linked to NSE servers if you consider how much an average trader loses on slippage due to sluggish Odins.

And I guess people at Zerodha are smart enough to know that if they sit on their thumbs, tinker too much with their package, take their customers for granted or get lost in corporatising their business, they would soon be doing what Religare people have started doing - ie, calling people like me to get back. And will get the same answer - 'don't bother calling me again, understand?'

 

[sumosanammain]

Agreed, 2021. Let us not forget that in those days they were seeking customers to get to the breakeven point. Now it is little bit other way round.

No worries. Still I find them million times better than ICICI, Religare etc. Apart from their amazing 20 Rs per transaction, the real boon is being directly-linked to NSE servers if you consider how much an average trader loses on slippage due to sluggish Odins.

And I guess people at Zerodha are smart enough to know that if they sit on their thumbs, tinker too much with their package, take their customers for granted or get lost in corporatising their business, they would soon be doing what Religare people have started doing - ie, calling people like me to get back. And will get the same answer - 'don't bother calling me again, understand?'

Did religare really call you come back to them, or was it a routine " Sir, Kaisa chal raha hai.... ek achha call aaya hai .... "

 

[vijayinvitesk]

Stoploss orders are dormant till they are triggered and released in the system. In your question, the moment an order is executed at 5630 or any price less than 5630, your stoploss market order will be triggered and it will match with the best buy order in the order matching book. The market does not have to trade at 5630 to trigger your order. If 5630 is run through,and the moment a single order is executed at any price at or less than 5630 ( your trigger price ) your order will go in the system as a market order to sell at market and it will match with orders at 5620 provided there are enough orders to accomodate all sell orders....or less if 5620 buy orders are exhausted.

In your example instead of putting a stoploss market order, if you had put a stoploss at 5630 as trigger price and Rs 2 as protection, the order will trigger the moment a single trade happens at or below 5630 and it will go in the system as a Limit order to sell at 5628 ( trigger price - protection). So in your example , it will trigger the moment a single trade takes place at any price below 5630 .....it is at 5620 in our example. But it will go to the order matching book as a limit order to sell at 5628....and if the price comes back to 5628 and above, it will get executed....but if price does not comeback to 5628, it will not be executed and will remain as a pending order to sell at 5628

Smart_trade

But in this case my order was not even triggerred. i clearly saw the market going to 5627, that time it should ve got triggered. Later the price went till 5633-35. Obviously a sell order should ve got executed. but i dunno why that dint happen. And the admin did not answer to my post.