Zerodha....

[my investment]

Sorry one more thing i forgot to write most of the 1-2-5 crore clients who will come to you will ask margins and some other services .If not more atleast give us same facilities as other brokers give

Its been a good one year man Start providing things which were not availble as of now I dont trade with you but wish you the very best hope i can also joing if this margin issue is sorted out :thumb:

 

[praveen98]

OHLC should work...doesn't work on some versions of windows... we are putting pressure on NOW to set the charting feature...

HI ZERODHA,
CAN WE GET 5MINUTE OR 10MINUTE INTRADAY DATA FROM NOW PLATFORM...I COULD SEE INTRADAY LINE CHART , BUT IT WILL BE OF MUCH HELP FOR SMALL TRADERS LIKE ME IF WE CAN SEE 5MINUTE OR 10 MINUTE CANDLES OR BARS..AND RESPECTIVE DATA SET ( OPEN HIGH LOW CLOSE) FOR EACH 5 MINUTE OR 10 MINUTE BAR . TICKER IS UPDATING VERY FAST IN NOW ...IT WILL BE OF GREAT HELP IF THAT FEATURE IS THERE...
PLEASE GUIDE ME IF THE FEATURE IS ALREADY THERE IN THE NOW.EXE...
THANKYOU,
PRAVEEN:thumb:

 

[meherp]

@respect,

We haven't sent 1 spam sms, made 1 telemarketing call, spam email, advertising asking anyone to join us... Our business is focussing on giving an edge to an active trader beat others in the market, by giving a good(fast and reliable) trading platform, good customer service at the lowest cost........ If we are not sticking to this commitment, give us a shout...

Cheers...

Very much like the last para.

 

[murthyavr]

Few posts ago, you said OHLC charts are not displayed on certain versions of
Windows. Earlier I tried on Win-7(32bit) and since I didn't get the charts, I have
now tried on Win XP. Charts are appearing alright.

However, by default 1-min charts are appearing. How do I change the time-frame?
I could not find any such option. Or is it hiding somewhere?

 

[respectinvestor]

@respect,

we have had one instance of downtime in the last year and a half on NOW... NOW is a dealer terminal and definitely takes getting used to... A dealer terminal has so many more features compared to a client terminal.... But as I said, once you are used to a gearless vehicle, if you start off on a geared one, it takes getting used to.... If anyone needs help understanding, we are open to getting online and taking you through a complete demo... You need to ask for it though....

Customer service, I have traded with a lot of brokers and I can vouch that we provide a better customer service than anyone else...

Most of us today have a point of view on a product, even if you haven't used them or don't even know how it works... I am totally open to taking any criticism from a client of ours who wants an improvement in any aspect of our business....but it is like saying, without even opening an account with say an icici bank, telling that they are bad...

We are focussing our business for active traders and in that sense it is a niche product... An average f&o trader has 1lk in his account and puts atleast 2 to 4 trades a day... sums upto 10 lots of nifty futures or probably 20 lots on options.... This is an average... with an icici or kotak you would probably pay atleast 1000 in brokerage and probably Rs 100 with us.... If you consider 250 trading days a year, you would have paid 2.5lks as brokerage compared to just 25k with us...

Can an average trader make 2.5times his capital just to breakeven??? You would be paying 25k with icici/kotak just as service tax on this 2.5lks brokerage and that would be all the brokerage you would be paying with us...

Now if you are not this average trader, you buy 1 mininifty/nifty once a week and do 10 trades a year, we may not really save you a lot of money, because you don't really generate any brokerage...

We haven't sent 1 spam sms, made 1 telemarketing call, spam email, advertising asking anyone to join us... Our business is focussing on giving an edge to an active trader beat others in the market, by giving a good(fast and reliable) trading platform, good customer service at the lowest cost........ If we are not sticking to this commitment, give us a shout...

Cheers...

Dear@Zerodha...

Thanks for pointing out the difference between a gearless vehicle and geared one and definitely you would like me to believe that NSENOWthe platform offered by Zerodha is a geared one and all the rest are gearless.I have had the privilege of working on NEATthe trading terminal of NSEand I have also seen NSENOW..from a customer point of view NSENOW needs a lot of improvement and I sincerely beg to differ from your stated stance that its a better trading platform.it would be sincerely appreciated if you can have a look at other trading platforms like PIB,KEATPROX.TRADETIGERand then make these claims..and look at the ease of putting orders in these platformsits like ..+/_...price qtyand the order is completeyour so called dealer terminal is not so convenient way of putting orders..I have seen the way order is executed in NSENOW

I do agree completely with you when you say that you provide a better customer service than anyone else..I have been privy to it and seen the speed at which people are replied at facebook or even e-mails are replied toyou people deserve serious kudos for that..keep up the good work

To say that you are open to criticism from a client of yoursfor improvement in the system is to state the obviousyou should be at the same time when you say that people who have not worked on this system also have a view and that its a bit unfair(implied meaning) is to totally negate the spirit and purpose of this public forumif you wanted to address the concerns of people who are already with you then probably there was no reason why you appeared on this public forumif you are on this forum then you will have to listen to what even people who are not your clients have to say about youIts like congress party telling that JANTA does not have to voice their concerns about laws being made in the country..its only MPs who have the right to do so..come on if you are in a public forum you will have to be gracious enough to listen to conflicting view-pointsif you wanted only accolades ..better make a page where only people who tell great things about you are permitted to post..

Coming to whether I am an average trader or below average trader who does not generate any brokerage can not be and should not be any of your concern.no one can be belittled because of how much business he generates for his broking firmIts just like me telling come on you customer care representativeI give more brokerage than your annual salary.and so you should shut upwill it be right on my part to state it even though it may be an obvious factthere could have been more polite ways to state the obviousthat ZERODHAbrings great values to people who are doing good volumes in the form of savings in brokerage paid.there was no particular need to point out who is an average trader and who is a below average trader.even though you make great sense to people who may be doing hardly 5-10 lacs in a daythis is your plus point

I have seen a tendency on part of ZERODHA to act smart when someone is putting across a view which may not suit you(like u writing someone getting pissed off without opening an account)come onpeople will have views which you may not likeand if you are in a public forum you will have to listen to it and you just cant be dismissive about all thescome on.I am stating a factyou are here to impress people..and you have every right to do so..but you cant display your arrogance in the repliesit puts off a potential customer.

Well overall ZERODHA is doing a wonderful work and would love to see it growingbut again any querries or uncomfortable facts regarding some issues with the platformand you want them to write @[email protected] want only good reviews to appear herepeople write here because their concerns have not been addressed most of people here have been traders for a very long period not to be able to see that this is again a promotional part of ZERODHAu want only people telling good things to write.anything other than this..and it is a part of conspiracygrow up..and show a bit less of arrogance when wroting about your potential customers who are not your clients at presentit will only help your businessI could have pointed to a lot of flaws in your trading platform which is not conducive for a traderas I know the system in and outbut I have seen all these other brokers.and stated in a wholesome mannerZERODHA does bring a value proposition to all the traders.There is no point taking conflicting views personally
Anyway.continue with your good work..Best of Luck.

 

[Subhadip]

@respect,

we have had one instance of downtime in the last year and a half on NOW... NOW is a dealer terminal and definitely takes getting used to... A dealer terminal has so many more features compared to a client terminal.... But as I said, once you are used to a gearless vehicle, if you start off on a geared one, it takes getting used to.... If anyone needs help understanding, we are open to getting online and taking you through a complete demo... You need to ask for it though....

Customer service, I have traded with a lot of brokers and I can vouch that we provide a better customer service than anyone else...

Most of us today have a point of view on a product, even if you haven't used them or don't even know how it works... I am totally open to taking any criticism from a client of ours who wants an improvement in any aspect of our business....but it is like saying, without even opening an account with say an icici bank, telling that they are bad...

We are focussing our business for active traders and in that sense it is a niche product... An average f&o trader has 1lk in his account and puts atleast 2 to 4 trades a day... sums upto 10 lots of nifty futures or probably 20 lots on options.... This is an average... with an icici or kotak you would probably pay atleast 1000 in brokerage and probably Rs 100 with us.... If you consider 250 trading days a year, you would have paid 2.5lks as brokerage compared to just 25k with us...

Can an average trader make 2.5times his capital just to breakeven??? You would be paying 25k with icici/kotak just as service tax on this 2.5lks brokerage and that would be all the brokerage you would be paying with us...

Now if you are not this average trader, you buy 1 mininifty/nifty once a week and do 10 trades a year, we may not really save you a lot of money, because you don't really generate any brokerage...

We haven't sent 1 spam sms, made 1 telemarketing call, spam email, advertising asking anyone to join us... Our business is focussing on giving an edge to an active trader beat others in the market, by giving a good(fast and reliable) trading platform, good customer service at the lowest cost........ If we are not sticking to this commitment, give us a shout...

Cheers...

this shows why u r the BEST

 

[PGDIMES]

@ respectinvestor,

Will you kindly point out the differences (if not all, at least a few) between NOW and all other trading platforms which you think are better than NOW? IMHO, charting is a major drawback. But quotes are very quick and much better than those given by Reliance, IIFL, Sharekhan, Kotak or ODIN. Haven't compared with Indiabulls... But I can assure you PIB doesn't update quotes so many times within a specific time interval (have used PIB 3 years back). But please point out the differences for the benefit of others.

@ reks,

Do you have something else to contribute other than bashing Zerodha in this forum!!!

 

[respectinvestor]

@ respectinvestor,

Will you kindly point out the differences (if not all, at least a few) between NOW and all other trading platforms which you think are better than NOW? IMHO, charting is a major drawback. But quotes are very quick and much better than those given by Reliance, IIFL, Sharekhan, Kotak or ODIN. Haven't compared with Indiabulls... But I can assure you PIB doesn't update quotes so many times within a specific time interval (have used PIB 3 years back). But please point out the differences for the benefit of others.

@ reks,

Do you have something else to contribute other than bashing Zerodha in this forum!!!

@PGDIMES:
The answers lie in the very problems you have faced...The answers also lie in people having problems.... move from web-based platform to realtime...the answers also lie in rates not refrehing in the morning...the answers also lie in that after minimizing window one needed to relogin.....the answers also lied a few days back people not being able to log-in and the platform taking so much valuable time to load whatever data they had...its not about bashing ZERODHA as such...its about let people know each and every aspect of a trading platform...I seriously doubt whether this is a concocted forum because you point out to some deficiencies and it is taken as bashing...you point to ways to improve and its a conspiracy...do you thibk people are nuts...and look at the person most active in forum...its ZERODHA itself....no issues there....anyone can be a part.....but it raises genuine concerns regarding independence of this forum...why someone needs to listen to only good things about itself....ZERODHA does not give margins against shares...because stock exchanges will fall...come on....at least I cant listen to these silly excuses...

at the same time ZERODHA provides real value in terms of reduced brokerage....thats it...nothing more ....nothing less...I have heard arguments pointing towards deficiencies in the system as a safeguard mechanism to safe consumer interest....no way...

and I for one is definitely going to give ZERODHA A TRY....I LOVE YOU LIKE I HATE YOU AND I HATE YOU LIKE I LOVE YOU...

@ZERODHA....keep up the spirit and be as responsive and spirited in carrying on your good work as you have been till now...people like me will keep a watchful eye and you will benefit only in the long run...I seriously do not know when did I became someone bashing ZERODHA...when I am someone seriously contemplating ZERODHA...I have tried to be as neutral in my approach as someone can be....I have written earlier also ...overall ZERODHA is good value for money....

@pgdimes..you are a useful distraction from my trading activity...I like your posts...when I post..now I know there will be a spirited reply at least from you...and serious kuddos also ....thanks...

 

[respectinvestor]

@ respectinvestor,

Will you kindly point out the differences (if not all, at least a few) between NOW and all other trading platforms which you think are better than NOW? IMHO, charting is a major drawback. But quotes are very quick and much better than those given by Reliance, IIFL, Sharekhan, Kotak or ODIN. Haven't compared with Indiabulls... But I can assure you PIB doesn't update quotes so many times within a specific time interval (have used PIB 3 years back). But please point out the differences for the benefit of others.

@ reks,

Do you have something else to contribute other than bashing Zerodha in this forum!!!

YA....I do have useful things to contribute....please go to my all posts..and read the reply I had given to someone who was bullish on RELIANCE...I had pointed out to the weakening technical structure of RELIANCE...and the fundamental reasons why I considered RELIANCE a sell...Reliance today is @770...I am a full time trader and I understand that my assessment could have been wrong also...at the same time if you read that post...it will change your perceptions...and I would like to remain a trader only ...not an expert on trading platforms...I think I have deviated from my real objectives..I look upon this forum as a place where we can indulge into discussions and add value to each other....it appears as both of us are fighting for someone else's girlfriend...I need a break now...and so sweet of you to have reposted...I know I have an audience....Regards and Happy Trading....

 

[PGDIMES]

My answer to the few questions you have raised are given below:

@PGDIMES:
The answers lie in the very problems you have faced...The answers also lie in people having problems....

The problems I have faced so far with Zerodha is nothing when compared to those experienced from other brokers...

move from web-based platform to realtime...

Didn't get your point... NOW is a realtime trading platform...

the answers also lie in rates not refrehing in the morning...

Heard it for the 1st time...

the answers also lie in that after minimizing window one needed to relogin.....

never knew this fact also...

the answers also lied a few days back people not being able to log-in and the platform taking so much valuable time to load whatever data they had...

On that day, I logged into the system at around 8:45 am and was logged in till 4 pm... Didn't answer the queries of other members as the problem was solved before I read about it...

ZERODHA does not give margins against shares...because stock exchanges will fall...come on....at least I cant listen to these silly excuses...

this is also a new fact... they give 50% margin against stocks and ask for 50% cash (at least that's what I understood)...

@pgdimes..you are a useful distraction from my trading activity...I like your posts...when I post..now I know there will be a spirited reply at least from you...and serious kuddos also ....thanks...

Don't know about your attraction/distraction... I write what I genuinely feel about things... In all seriousness, I think you are pointing out the mistakes of a product without using it even for a few days...

I didn't expect such stuffs from you... I thought you have used NOW in it's current avatar and then comparing it with other trading platforms... most of your comments are too general and not at all specific... Use it for a few days and then give a better comparison...