I am not trying to disparage what apparently you people are trying to do.
your business model could be a ray of utter common sense in the world of drooling drunken idiots, but customer service is something that should be worked upon.
As I was not aware of today's off, so things looked worse to me then they actually were as I was calling from yesterday. No one called me for the courier or anything else. If you are sure that some one must have had called, I really don't know how to say it, but just clarifying that I do not have enough time to spend putting messages on forum and tracking back for your response. If I have done that, it was the last resort as NO ONE CALLED, NO ONE TOOK CALLS, and if calls were not being picked, what would have I achieved by e-mail? Writing feedback about you (for sake anyone, and I did not like that at all), on a public forum, was the only thing that occurred to me.