Just want to update the readers.
I first read Bharath's thread on Zerodha. I am the one, who given first detail review of Zerodha, just right on page1 of thread. I never thought that this thread will become so big. I opened my account with them long time back.
Initially I was also worried about new platform and new broker. I gone thru teething problems with their back office too. I traded with many leading brokers.
My experience with Zerodha is really great. The support guys are really cool and fast. I had one mail interaction with Nitin (CEO),he was also helpful.
I think Zerodha is definitely be changing the trading experience.
Few things they need to improve are
1. Back office support for Chrome or FF.
2. Bugs in NOW platform. (I know NSE is more responsible)
3. Live data for charting tool (Fcharts, Metastock) - I know they are working on it.
4. Bank gateway for ICICI, SBI.
5. TTS - trouble ticket system, something based on sugar crm will also do. It will help to keep track easily.
After trading with them for good long time. I can tell you, Zerodha is best option provided you don't expect free trading tips.
I first read Bharath's thread on Zerodha. I am the one, who given first detail review of Zerodha, just right on page1 of thread. I never thought that this thread will become so big. I opened my account with them long time back.
Initially I was also worried about new platform and new broker. I gone thru teething problems with their back office too. I traded with many leading brokers.
My experience with Zerodha is really great. The support guys are really cool and fast. I had one mail interaction with Nitin (CEO),he was also helpful.
I think Zerodha is definitely be changing the trading experience.
Few things they need to improve are
1. Back office support for Chrome or FF.
2. Bugs in NOW platform. (I know NSE is more responsible)
3. Live data for charting tool (Fcharts, Metastock) - I know they are working on it.
4. Bank gateway for ICICI, SBI.
5. TTS - trouble ticket system, something based on sugar crm will also do. It will help to keep track easily.
After trading with them for good long time. I can tell you, Zerodha is best option provided you don't expect free trading tips.
I think Zerodha should hire more IT programmers to work on the complementary and supplementary services like Charting support for Amibroker and Metastock and Excel Support, also Backoffice improvements and Website Updation etc etc.
NOW platform is pretty rich with features like spread order and basket orders but there are plenty of bugs. I hope they are taking up each reported bug, case by case with NOW team.
Zerodha has started a new model of online brokerage and these are necessary steps to keep up with the growing requirements of the users.
Things should be taken up with deadlines so that projects are completed within stipulated timeframe and thus less reasons for users to complain and crib. I think this would become imperative looking at the stupendous growth of Zerodha's client base.
Food for thought !