Zerodha....

[sumosanammain]

Hi Sumo...

SL-L and SL-M was introduced after popular request by everyone..

NOW Terminal is a typical dealer terminal, dealer terminals are meant for faster order executions... What I would advise is to use your keyboard for all the functions instead of the mouse.... Will take a couple of days to get used to, but every function has a short cut key and you can place orders in a jiffy while working directly from the keyboard....

Will have a look at the PIB terminal and post again...

!!!!!!! 6 tabs to reach the order type. 3 Down arrows to select SLM and another 9 tabs to reach the trigger column. Dont you think its a bit too much?

PS: my default is set to limit. and the order window opens on touchline, which is also a pain. can it open at order type? any setting?

 

[youngindian]

Hi Giri,

Our bad to not have the faq up... The videos does do the bit on how to get started with us and placing orders, viewing net positions etc...

I understand you are not happy with the trade that you had put, but that was more a fundamental mistake and not something that even a demo video would have addressed....

If something is trading at 5350 and you put a buy order for 5375, it is as good as a market order.... It would have been the same on any terminal anywhere in the world, not just with NOW....

That said, No excuses for not having a faq section still up... We didn't want to have just a boring faq which people usually never go through....I will take it on me to have a basic one up at the earliest.... I already have all the queries asked on traderji on word, Will make it into a word doc and mail it to all of you by this weekend at the latest...

The next time you want to place an order like the one you have mentioned use the stop loss order window to enter... So what you should have ideally done is, Choose buy order on Nifty futures, on type choose SL-M , keep the trigger price as 5375... Basically what would happen now is , your order will get active only when nifty goes to 5375, at 5375 your order becomes active and a market buy order on nifty hits the exchange...

Cheers...

Sachin,

Thanks for your response and i agree that i made a mistake. I realized that i made a mistake the movement my order was executed.

But i am upset because, there is no reference doc to understand the features of NOW, ofcourse i see one in your website that is based on old version and not as detailed as you answered in this thread. I am sure that your must be having good number of customers by this time, so preparing a doc with FAQ's would be very helpful to all. Hope you will send it to us by this weekend.

Any chances of taking it as priority to prepare video simulations for all possible features on NOW exe, browser and mobile? and also FAQ's? This will save good number of hours of your time and very very helpful to your customers.

Your can see even experienced people like sumosanammain had issues working with NOW.

Thanks,
Giri

 

[sumosanammain]

Also, the popup on trade confirmation slides in and out, and stays for only 2 seconds. Its not readable. Ideally it should be on top right of screen, and STAY there till we close the box, like in ODIN and PIB.

Sachin, I have just started to use NOW actively, and will be pointing out issues. In NO WAY are my queries argumentative or with sarcasm. These are just issues which an active trader faces when he is punching orders. I want you to understand, that I am a very happy client of yours, just wanting to get happier. But, if small niggling issues are taken care of, I will attain nirvana Please bear with my novice questions.

Also, when putting in a sell stop, there is another window opening up saying the price is already triggered. do you want to proceed? Areey bhai, of course I want to. Also, the option selected by default is no, and it makes me want to punch the developers at NSE for such a thing

 

[sumosanammain]

Sachin,

Thanks for your response and i agree that i made a mistake. I realized that i made a mistake the movement my order was executed.

But i am upset because, there is no reference doc to understand the features of NOW, ofcourse i see one in your website that is based on old version and not as detailed as you answered in this thread. I sure that your must be having good number of customer by this time, so preparing a doc with FAQ's would be very helpful.

Any chances of taking it as priority to prepare video simulations for all possible features on NOW exe, browser and mobile? and also FAQ's? This will save good number of hours of your time and very very helpful to your customers.

Your can see even experienced people like sumosanammain had issues working with NOW.

Thanks,
Giri

By calling me experienced, you made my day, Sir. Now all that remains, is for my wife to realise that I am experienced. And then maybe the threats of throwing me out of the house for being a lazy bum will stop Thats a tall order though. STT abolishment is possible, the former may not be

 

[s011y]

I Want to download the New NOW software available but it is asking for username and password. Which username we are suppose to enter there.

Please guide.

 

[gunavadhi]

I Want to download the New NOW software available but it is asking for username and password. Which username we are suppose to enter there.

Please guide.

user id zerodha password zerodha

 

[whynotnaveen]

I agree with sumo. In ODIN I press F1 and hit enter key for buying. But in NOW we have to press so many keys and tabs which is very difficult in a fast moving market.
When the new charting tool will be up

 

[kishor297]

my question is about margin for intraday futures . If i trade in futures contract and in first hour i use 50% of avalable margin.I square off position in first hour. what will be margin for the rest of the day. will it be remaining 50% or 100%. In other words is the margin released the same day after i square off the position.

 

[avi1984]

Share transfer query

Hi Zerodha,

Could you please assist in finding the transfer form for transfering shares in physical form from my mothers name to my name. I contacted Zerodha customer care number, they said normally with the physical shares there will be a transfer form embedded at the back of the certificate which is indeed true. So should i fill the embedded form at the back of the certificate or buy a new transfer form...kindly assist.

 

[Zerodha]

I agree with sumo. In ODIN I press F1 and hit enter key for buying. But in NOW we have to press so many keys and tabs which is very difficult in a fast moving market.
When the new charting tool will be up

Will find out if anything that can be done in the settings to make this faster...