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Ok. For the purpose of troubleshooting would it be possible for you to try the "Snap Quote" (the bigger window) for some time instead of market depth window?
I am using both - 1 "Snap Quote" window and 1 "market depth" window. The problem usually occurs in the market depth window.
 
Hello Trade2Learn,
Yes these kind of incidences do happen even with liquid stocks.

This is different from call auction recently in news.

Since there seems to be some confusion about auction mechanism we'll write a piece on that in our knowledge base so that everyone can benefit from that.
As promised, we've written an article on the auction process in our knowledge base called "How does the auction process work in case of short delivery?".

Hope you all find it useful. :)
 
Ok. And how do you open both the windows at the same time? May be we can get some clue from there.
Double-click/F6 brings on the market depth window,
Menu-->Market-->Snap quote brings on the snap quote window.
 
Double-click/F6 brings on the market depth window,
Menu-->Market-->Snap quote brings on the snap quote window.
This seems like the straightforward way. Not sure why this is happened. Will speak to NOW about it but since this issue has not been raised by anyone else not sure if it is an issue with NOW or with some local settings.

In the meanwhile would request you to use the Snap Quote window only if that is working fine.
 
This seems like the straightforward way. Not sure why this is happened. Will speak to NOW about it but since this issue has not been raised by anyone else not sure if it is an issue with NOW or with some local settings.

In the meanwhile would request you to use the Snap Quote window only if that is working fine.
I prefer using more than one window. Please go through the following two posts in this regard.

http://www.traderji.com/brokers-trading-platforms/85537-nest-plus-traderji-4.html#post791141

http://www.traderji.com/brokers-trading-platforms/85537-nest-plus-traderji-5.html#post791195