Did a massive core server upgrade over the weekend.. Last time we did such a thing was over a year ago. All in the name of better stability and faster execution for the next 12 months.
May have faced an issue this morning where you couldn't see your previous orders on Upstox... got that resolved. Outside of that, we did extensive testing so there was not much reason to fear.
If you face any weird issues today, let us know. Otherwise, everything else seems to be good to go. :thumb:
P.S. expect another Upstox Web release EOD or tomorrow EOD with more bug fixes + improvements.
Well there are no issues now post login in NT since today morning, but I am certainly sure that an SMS or just a generic email with the above info could have helped us than a post facto answer to a query.
Just in my case I had to test some plugins and hence neede to log to NT on weekend /non market days. Alternatively got my testings done on Zeroda NT.
But imagine a case where someone has positions which need to be strictly reviewed/closed on market opening today then such guy would be quite anxious over the weekend and wonder whether he would be able to login to system on market opening given that they werent working for over a considerable period from sat and sun.
Banks too do maintenance / server upgrade etc activities on weekends or late nights till early mornings and they send SMSes, emails stating so and apologizing too for the inconvenience caused, at least to cater to clients who might otherwise think that the bank has run away with their money.
In short the customer facing interface has to be seamless and transparent with proper communication for planned activities or unplanned mishaps. Also such planned activities are a scope to earn brownie points by reaching to customers before hand and letting them know that you are working for their betterment. As the PM keeps on saying that you need to highlight your achievements and good work. It is also about perception building and not just "neki kar aur kuyein mein daal".
Btw, I had received SMS from Zerodha on 3 June, just before market open that there were some issues with Godaddy, their internet domain registrar was down etc etc so there were issues with Pi/NEST login. This was despite me not having problem with their login or trading whatsoever with them that day. But for someone who did, this message would have helped.
Why waste so much time and money?? 
