Zerodha - Number One Discount Broker in India
- Thread starter Traderji
- Start date
Hi Zerodha,
I have been trading in NSE with you. Ten days back I opened commodities account. And transferred some amount for the purpose of trading in commodities. When I saw the limit balance in commodities, it shows zero. The amount transferred is in NSE account. Do we need to maintain two account. One for NSE and another for MCX. Cant' we use the balance in NSE to trade MCX and vice versa. During the course of trade if I find any short of funds, can the funds be immediatly be transferred from one account to another account without charge?
I have been trading in NSE with you. Ten days back I opened commodities account. And transferred some amount for the purpose of trading in commodities. When I saw the limit balance in commodities, it shows zero. The amount transferred is in NSE account. Do we need to maintain two account. One for NSE and another for MCX. Cant' we use the balance in NSE to trade MCX and vice versa. During the course of trade if I find any short of funds, can the funds be immediatly be transferred from one account to another account without charge?
Hello,
I have been writing numerous mails to you at [email protected] (cc: nandkumar)in context of "inaccurate settlement prices shown in p&l reports, inaccurate buy/sell prices in p&l reports" while accessing the back-office records.There has been no follow up on the complaints so far. Kindly look into it.
I also have come across some discrepancies in my contract notes with respect to the "trade time". A single order placed and completed within a few moments during the day shows absurd "trade time" in the contract note. For eg : order time 11.35 am trade time: 15.56,11.51,11.35.... Quite a few times trades are shown to be completed a good twenty minutes after the order time though they were completed within a few moments during the day . also, the nse trade details does not show this kind of discrepancy. Could you explain the reason behind the same?
I have been writing numerous mails to you at [email protected] (cc: nandkumar)in context of "inaccurate settlement prices shown in p&l reports, inaccurate buy/sell prices in p&l reports" while accessing the back-office records.There has been no follow up on the complaints so far. Kindly look into it.
I also have come across some discrepancies in my contract notes with respect to the "trade time". A single order placed and completed within a few moments during the day shows absurd "trade time" in the contract note. For eg : order time 11.35 am trade time: 15.56,11.51,11.35.... Quite a few times trades are shown to be completed a good twenty minutes after the order time though they were completed within a few moments during the day . also, the nse trade details does not show this kind of discrepancy. Could you explain the reason behind the same?
Zerodha,
Are you here to respond to only particular queries? Please make this clear so that we do not waste time here asking them....
As an old client and well-wisher of yours I would like to tell you frankly that now your service standards are not what they used to be. You have definitely slipped somewhat on this front. When a month or so back I had asked some queries and help on some issues by email, I got a response from you after 3-4 hours! It used to be very quick earlier.
Today during the trading hour, I emailed you for help regarding some issue I was facing with my trade. It needed urgent assistance but my email remained unanswered. Have Not got any response from you till now.
For quite some days you have gone quite silent here on Traderji also! O.k, granted, we make too much noise and may be distract you....but I hope all is well with you...
Kindly make it clear what type of queries you would attend... Thanks
Are you here to respond to only particular queries? Please make this clear so that we do not waste time here asking them....
As an old client and well-wisher of yours I would like to tell you frankly that now your service standards are not what they used to be. You have definitely slipped somewhat on this front. When a month or so back I had asked some queries and help on some issues by email, I got a response from you after 3-4 hours! It used to be very quick earlier.
Today during the trading hour, I emailed you for help regarding some issue I was facing with my trade. It needed urgent assistance but my email remained unanswered. Have Not got any response from you till now.
For quite some days you have gone quite silent here on Traderji also! O.k, granted, we make too much noise and may be distract you....but I hope all is well with you...
Kindly make it clear what type of queries you would attend... Thanks
Yes ...i too think the same ...they seems going in line with other brokers 
...now they appointed many AP's /subbrokers etc for biz........i got 2-3 calls from diferent AP's who claiming they are authorised person now for zerodha ....when i told am allready with them since long...then they requested to me to referal my friends to them ...they saying they will give services in local ....zerodha after getting most clients now started to do the things which other brokers doing
...now they appointed many AP's /subbrokers etc for biz........i got 2-3 calls from diferent AP's who claiming they are authorised person now for zerodha ....when i told am allready with them since long...then they requested to me to referal my friends to them ...they saying they will give services in local ....zerodha after getting most clients now started to do the things which other brokers doing