Hello,
I have been writing numerous mails to you at
[email protected] (cc: nandkumar)in context of "inaccurate settlement prices shown in p&l reports, inaccurate buy/sell prices in p&l reports" while accessing the back-office records.There has been no follow up on the complaints so far. Kindly look into it.
I also have come across some discrepancies in my contract notes with respect to the "trade time". A single order placed and completed within a few moments during the day shows absurd "trade time" in the contract note.
For eg : order time 11.35 am trade time: 15.56,11.51,11.35.... Quite a few times trades are shown to be completed a good twenty minutes after the order time though they were completed within a few moments during the day . also, the nse trade details does not show this kind of discrepancy. Could you explain the reason behind the same?