Zerodha - Number One Discount Broker in India

[amsin21]

Even from "Group Settings" if select type as "NORMAL" you will get, only one expiry 31Mar2014 for Nickel (actual : 31Dec2013,31Jan2014,28Feb2014), one for Copper 30Jun2014 (actual : 28Feb2014,30Apr2014). For all to appear you have to select type as "ormal". My chart data is also wrong, entire 29th is missing for Nickel Dec daily chart, giving me a chart with nice GAPUP. Already send screenshots and data table to Zerodha (12:10pm), waiting for the answer. Seems new update screwed up everything from data to execution. Advising Zerodha tech team to parallel run the updates before go live.

Zerodha, we need only reliable data source with a proper charting. Forget about everything else. Let's have a solid base to stand and build upon.

Guys take care of new update. I shorted NickelM 31Dec2013 one lot @843.20, system executed 31Mar2014 @855. By seeing the wrong price, investigated, found this erroneous execution by NEST (ver 100.11). Immediately I reverted back to the previous version of NEST trader thinking that it because of new update issues, found this erroneous transaction is true. Immediately closed the position, which system covered @891, resulted in loss of 3600. Now I'm in talk with with Mr.Rohit, which he is still not able to answer. Please take care guys.

Very bad Zerodha. Seems it's time to quit.

After talking to Mr.Rohit, Mr.Nagaraj, Mr.Hari (Dealing desk manager - +91 80 4040 2020) for 2 hours, I decided to quit Zerodha (account closure requested) as with many service providers - client suffers and decided to continue with my old full-service broker who has given me consistent data integrity and service. The only catch for me with Zerodha was the per lot brokerage and floating chart window.

Disgraceful software glitch...very bad :argue:

 

[Zerodha]

New i.e. latest version of ZT is not compatible with windows Vista & vice-versa . Sachin / Linekar can it be made compatible ?

The latest version of ZT works on all Windows versions, at least from Windows XP until the latest Windows 8.1.

If you're having any issues installing/running ZT on any of the Windows versions, just give us a call and we'll be happy to help. My presumption is that you do not have administrative privileges on that particular system.

 

[LivetoTrade]

The latest version of ZT works on all Windows versions, at least from Windows XP until the latest Windows 8.1.

If you're having any issues installing/running ZT on any of the Windows versions, just give us a call and we'll be happy to help. My presumption is that you do not have administrative privileges on that particular system.

Right click on the ZT shortcut, and select : "Run as Administrator" - should work.

 

[TracerBullet]

The latest version of ZT works on all Windows versions, at least from Windows XP until the latest Windows 8.1.

If you're having any issues installing/running ZT on any of the Windows versions, just give us a call and we'll be happy to help. My presumption is that you do not have administrative privileges on that particular system.

While i m running it in a XP VM, i think a trading sw should not need to be run as admin except for updating. If this is required this should be a bug too. All data that needs to be changed should be in user area.

Hopefully, the high tech future ZT will not need it. I chuckle every time i see NEST named as next generation by omnesys

 

[neon_786]

Guys take care of new update. I shorted NickelM 31Dec2013 one lot @843.20, system executed 31Mar2014 @855. By seeing the wrong price, investigated, found this erroneous execution by NEST (ver 100.11). Immediately I reverted back to the previous version of NEST trader thinking that it because of new update issues, found this erroneous transaction is true. Immediately closed the position, which system covered @891, resulted in loss of 3600. Now I'm in talk with with Mr.Rohit, which he is still not able to answer. Please take care guys.

Very bad Zerodha. Seems it's time to quit.

Are you sure you placed the order the right way? I've upgraded too..Don't seem to face any issues.. can you tell us the sequence of activities so you can enlighten the other members?

 

[amsin21]

Are you sure you placed the order the right way? I've upgraded too..Don't seem to face any issues.. can you tell us the sequence of activities so you can enlighten the other members?

Started from here

got it. ty. unable to add scrips to market watch directly from the main window as before. have to go the market--group settings way.

After seeing his post, I checked the same, found true and posted my finding

Even from "Group Settings" if select type as "NORMAL" you will get, only one expiry 31Mar2014 for Nickel (actual : 31Dec2013,31Jan2014,28Feb2014), one for Copper 30Jun2014 (actual : 28Feb2014,30Apr2014). For all to appear you have to select type as "ormal". My chart data is also wrong, entire 29th is missing for Nickel Dec daily chart, giving me a chart with nice GAPUP. Already send screenshots and data table to Zerodha (12:10pm), waiting for the answer. Seems new update screwed up everything from data to execution. Advising Zerodha tech team to parallel run the updates before go live.

Zerodha, we need only reliable data source with a proper charting. Forget about everything else. Let's have a solid base to stand and build upon.

Execution of order happens and after closing the erroneous position, posted update here.

Guys take care of new update. I shorted NickelM 31Dec2013 one lot @843.20, system executed 31Mar2014 @855. By seeing the wrong price, investigated, found this erroneous execution by NEST (ver 100.11). Immediately I reverted back to the previous version of NEST trader thinking that it because of new update issues, found this erroneous transaction is true. Immediately closed the position, which system covered @891, resulted in loss of 3600. Now I'm in talk with with Mr.Rohit, which he is still not able to answer. Please take care guys.

Very bad Zerodha. Seems it's time to quit.

After the discussion with Zerodha, posted the feedback & decision to quit.

After talking to Mr.Rohit, Mr.Nagaraj, Mr.Hari (Dealing desk manager - +91 80 4040 2020) for 2 hours, I decided to quit Zerodha (account closure requested) as with many service providers - client suffers and decided to continue with my old full-service broker who has given me consistent data integrity and service. The only catch for me with Zerodha was the per lot brokerage and floating chart window.

Disgraceful software glitch...very bad :argue:

The screenshots and data tables are not posting here, as I'm not against anyone, they are already with Zerodha, can check my previous posts for same chart error screenshots, accepting the fact that client-myself was the ultimate loser.

 

[Zerodha]

While i m running it in a XP VM, i think a trading sw should not need to be run as admin except for updating. If this is required this should be a bug too. All data that needs to be changed should be in user area.

Hopefully, the high tech future ZT will not need it. I chuckle every time i see NEST named as next generation by omnesys

It is not omnesys, they are thomson reuters now.. ..

 

[Gandhar.]

zerodha whats the time for covering up mis trades in CDS segment??

 

[Zerodha]

Started from here



After seeing his post, I checked the same, found true and posted my finding

Amsin,

The trade that got executed by you is the only 1 trade on that contract today. After doing all kinds of checks, including the trades we placed when on the call with you, there are only 2 possibilities of this happening. Either you had put up a wrong contract on the marketwatch and executed the trade unknowingly or when you are trying to place an order by mistake either while using tab button or otherwise choose a different expiry on the F1/F2 window...

That is the only way this could have happened..

 

[Zerodha]

zerodha whats the time for covering up mis trades in CDS segment??

My bad, we are all in a rush to launch our new website..

It is till 4.30pm

http://zerodha.com/margin-calculator/Currency/