Zerodha - Number One Discount Broker in India

[Zerodha]

Dear Zerodha, I sent documents to open my trading a/c and demat account on 17th of June and my trading a/c has been opened. The problem is with my demat account, it's been 20 days and there is no update on my demat account. IPV is done and I have talked to P****z, A**t, P****th for at least half a dozen time each and nobody is answering properly. I have also wrote to zerodha customer service and generated two tickets but no reply.

Why such a shitty service? I mean at least provide me a reason. Every time I call zerodha, I am told that you guys will get back to me. Out of at least 15 times I called in last 10 days or so only once I was called back by P****z and that too after multiple follow ups.

I really thought that your customer service is at par with other brokers if not bad but this experience has been disappointed. I know there may be problems but nobody from Zerodha and its customer service dept has been responsible and courteous enough to call me back and update me with the status of my application.

I have also been observing lately the problems customers are facing on your trading platforms, seems you get what you pay for and Zerodha is quickly losing its high standards. Disappointed and frustrated!!!

Yes there have been delays in demat account opening, especially because of our DP partners ILFS. We are looking at fixing this asap. If you can PM me your phone number/client ID, can put this on priority..

 

[winnerhiren]

Yes there have been delays in demat account opening, especially because of our DP partners ILFS. We are looking at fixing this asap. If you can PM me your phone number/client ID, can put this on priority..

I had a chat with Prashanth on the phone today at around 7.20 PM and he PROMISED me to call me back in 20 mins. Seems again I was lied to. Very unprofessional.

It should already be on priority list after numerous calls from my side. My Zerodha Support ticket no is #884013.

 

[gvrdaytrade]

hi zerodha,


In bracket order, there is no market order...

if we put "zero" in limit order.. its not taking the order.. "PRICE CANNOT BE ZERO" showing error..

pls introduce "MARKET order" in bracket order like RxxV firm.

thanks

 

[Strategist]

Zerodha, in the event of cash withdrawal/deposit to the account while the challenge is on,, how is the 60 day challenge calculated?

 

[Trader J]

hi zerodha,


In bracket order, there is no market order...

if we put "zero" in limit order.. its not taking the order.. "PRICE CANNOT BE ZERO" showing error..

pls introduce "MARKET order" in bracket order like RxxV firm.

thanks

If you put higher price it will work as market order......

 

[register1803]

Yes brokerage is 0.1% of Rs 20 whichever is lower. But since you will be buying only around Rs 500 worth of stock in every order, you will end up paying only 0.1%

thanks for your reply one request can you provide your real-time video of TA software you are providing

 

[register1803]

Dear zerodha
one thing i wanna ask there is three trading software is existed NOW.EXE,NEST AND Z-CONNECT MY QUESTION IS what version you can provide to your customer and what will be the advantages/disadvantage of them

 

[Zerodha]

hi zerodha,


In bracket order, there is no market order...

if we put "zero" in limit order.. its not taking the order.. "PRICE CANNOT BE ZERO" showing error..

pls introduce "MARKET order" in bracket order like RxxV firm.

thanks

Bracket as a product which is released by NEST doesn't come with market orders(for any broker offering it), but as J said, if you place a limit higher than market price it automatically becomes a market order.

 

[Zerodha]

Zerodha, in the event of cash withdrawal/deposit to the account while the challenge is on,, how is the 60 day challenge calculated?

Strategist, cash transfer/withdrawal is not considered, we look at the P&L based on your trades, so if your trades togetheer over 60 trading days are profitable you are declared a winner.

 

[Zerodha]

thanks for your reply one request can you provide your real-time video of TA software you are providing

No videos as of now, but check this : http://zerodha.com/z-connect/category/tradezerodha/nest-plus-for-ztrader