Zerodha Part 2

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First request, plz do not use bold and bright colors for writing.

Coming back to your problem. Do you have a landline connection with your broadband? Can you hear any disturbance in that?

Try OpenDNS
Open Internet Connection Properties>Internet Protocol(TCP/IP)
Use the following DNS Server Addresses.
208.67.222.222
208.67.220.220
Backup default values and I am not responsible if someone is hurt.
Run a PingTest before and after changing DNS. Compare both results. Also, compare your results with other users with the same connection.

And, your problem can also be due to a virus. I have experienced a virus which infected my router. Bloody hell :mad: Do not underestimate the virus buddy.

So, make sure your version of Windows is updated. Scan your computer with Windows Malicious Software Removal Tool, it comes in all Windows by default. Just go to Start>Run. Type mrt. Run a full scan of all drives and do it in non trading hours as this needs some resources(i5 3.2Ghz & 8Gb ram makes me envy though :annoyed:)
Thanks for your time & guidance bro.

Before going much into technicals, I today "pinged" google & yahoo from 7.15 AM to 8.25 AM, and amazingly, everything was tooooooooooo smooooooth, there were only around 2-3 Request-Timed-Out messages in that period.

How come that any so-called virus effects the "ping" only during day time (or say, peak hours). It is surely NOT a virus but the Airtel Guy tried to divert me.

Well, as you stated above, I have also run a Full Scan using Windows Malicious Software Removal Tool as advised but nothing found, yesterday I have run Full Scans using both McAfee and MalwareBytes (latest updates).

So, the conclusion is, the "ping" becomes unstable during day-time or peak-hours only and it is NOT because of any virus or computer malfunction BUT from poor services from Airtel.

Thanks to all of you my friends to guide me & help me ..........

shekharz
 
Thanks for your time & guidance bro.

Before going much into technicals, I today "pinged" google & yahoo from 7.15 AM to 8.25 AM, and amazingly, everything was tooooooooooo smooooooth, there were only around 2-3 Request-Timed-Out messages in that period.

How come that any so-called virus effects the "ping" only during day time (or say, peak hours). It is surely NOT a virus but the Airtel Guy tried to divert me.

Well, as you stated above, I have also run a Full Scan using Windows Malicious Software Removal Tool as advised but nothing found, yesterday I have run Full Scans using both McAfee and MalwareBytes (latest updates).

So, the conclusion is, the "ping" becomes unstable during day-time or peak-hours only and it is NOT because of any virus or computer malfunction BUT from poor services from Airtel.

Thanks to all of you my friends to guide me & help me ..........

shekharz
I too had similar problem with hathway. My modem and the server were going out of sync very frequently and so i was having connection problem( very frequent RTO) . You have rightly come to conclusion that problem is with Airtels connection. They will try to fool you by saying that its a virus (total bull****) rather then accepting the problem. I had hard time with hathway guys, good luck to you for dealing with Airtel :D .

But even if your connection isn't working for sometime NEST Trader reconnects itself automatically when the connection is fine, so dropping of connection for few seconds in a minute shouldn't cause any problem. Your connection wired or wireless and nest trader connecting automatically or not?
 
I too had similar problem with hathway. My modem and the server were going out of sync very frequently and so i was having connection problem( very frequent RTO) . You have rightly come to conclusion that problem is with Airtels connection. They will try to fool you by saying that its a virus (total bull****) rather then accepting the problem. I had hard time with hathway guys, good luck to you for dealing with Airtel :D .

But even if your connection isn't working for sometime NEST Trader reconnects itself automatically when the connection is fine, so dropping of connection for few seconds in a minute shouldn't cause any problem. Your connection wired or wireless and nest trader connecting automatically or not?
Now it IS the right question. You judged whole situation pretty well.

My connection is wired (Airtel Broadband) and yes, NEST-Trader connects automatically after disconnection BUT STILL, 1) yesterday was the worst day with disconnections, and 2) sometimes NEST-Trader does not reconnect after a disconnection.

PS : Just had a talk with the Airtel Guy, he is supposed to visit my home with a spare modem to check whether it shows any Request-Timed-Out message during a "Ping" or not. Lets see what comes next ..........
 
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Now it IS the right question. You judged whole situation pretty well.

My connection is wired (Airtel Broadband) and yes, NEST-Trader connects automatically after disconnection BUT STILL, 1) yesterday was the worst day with disconnections, and 2) sometimes NEST-Trader does not reconnect after a disconnection.
Raise the issue with higher authority (nodal and zonal officers) of Airtel that will speed up the process. The hathway engineers brought a machine to check frequencies e.t.c between modem and router, tell airtel to check connection between their server and your modem. How old is your connection ? sometimes when the hardware is old you can get problem like these(out of sync e.t.c).

Sadly i don't think you can do anything more than waiting for them to take action . I know how frustrating it is :( ..
Do you have any other connection as a backup ? 2mbps speed is more than enough for trading so you using connection for downloading too?
 
Raise the issue with higher authority (nodal and zonal officers) of Airtel that will speed up the process. The hathway engineers brought a machine to check frequencies e.t.c between modem and router, tell airtel to check connection between their server and your modem. How old is your connection ? sometimes when the hardware is old you can get problem like these(out of sync e.t.c).

Sadly i don't think you can do anything more than waiting for them to take action . I know how frustrating it is :( ..
Do you have any other connection as a backup ? 2mbps speed is more than enough for trading so you using connection for downloading too?
Will raise if problem does not resolve soon, but I don't think they will do anything serious to resolve this, I had a tough experience with Airtel but I have no other choice in my vicinity. Airtel does not take much interest to resolve these kinda issues, neither here nor anywhere else because I read the reviews over internet. BSNL is hell here too, though speed etc is pretty good but when any problem occurs in my area, BSNL employees appear after several days and I saw a few cases when they resolved the issue after several weeks, so I am NEVER going for BSNL, hence, the last option is Airtel only.

True, it basically is for downloading but these days, the FUP sucks. Even if I am not downloading anything, they deduct around 3-4 GBs daily from my account. When raised this issue, I was adviced to switch-off my modem during nights, I did this for days keeping away from my downloads but after that, the problem is now showing during day-time too, should I switch-off my modem during day-time too, ridiculous.

Our policy-makers don't think what the user is going to face with any such limitations, after Airtel does this cheap trick upon us, they ask us to buy 5 GB, 10 GB data from them, and THATSWHY they deduct GBs from our bandwidth silently, just to make them richer.

No use of fighting, whether for FUP or for speed or for disconnections, but still, I would love to fight & I will .........

shekharz
 
Will raise if problem does not resolve soon, but I don't think they will do anything serious to resolve this, I had a tough experience with Airtel but I have no other choice in my vicinity. Airtel does not take much interest to resolve these kinda issues, neither here nor anywhere else because I read the reviews over internet. BSNL is hell here too, though speed etc is pretty good but when any problem occurs in my area, BSNL employees appear after several days and I saw a few cases when they resolved the issue after several weeks, so I am NEVER going for BSNL, hence, the last option is Airtel only.

True, it basically is for downloading but these days, the FUP sucks. Even if I am not downloading anything, they deduct around 3-4 GBs daily from my account. When raised this issue, I was adviced to switch-off my modem during nights, I did this for days keeping away from my downloads but after that, the problem is now showing during day-time too, should I switch-off my modem during day-time too, ridiculous.

Our policy-makers don't think what the user is going to face with any such limitations, after Airtel does this cheap trick upon us, they ask us to buy 5 GB, 10 GB data from them, and THATSWHY they deduct GBs from our bandwidth silently, just to make them richer.

No use of fighting, whether for FUP or for speed or for disconnections, but still, I would love to fight & I will .........

shekharz
Are you serious ? they really deducting 3-4 gb everyday when you have just your modem on and not downloading anything ? that's ridiculous :mad: ...
Don't waste time and raise issue higher ...don't go easy on them ...that't plain looting .. :mad: ..
 
Now it IS the right question. You judged whole situation pretty well.

My connection is wired (Airtel Broadband) and yes, NEST-Trader connects automatically after disconnection BUT STILL, 1) yesterday was the worst day with disconnections, and 2) sometimes NEST-Trader does not reconnect after a disconnection.

PS : Just had a talk with the Airtel Guy, he is supposed to visit my home with a spare modem to check whether it shows any Request-Timed-Out message during a "Ping" or not. Lets see what comes next ..........
U P D A T E

Airtel Guy visited & checked with a different modem, that modem (though older than mine) did not show any such error in more than 15 minutes of testing (Ping), while my current modem gives that kinda error 2-3 times in one minute (when freaky) and in general conditions, it gives 2-4 errors in 1-2 minutes.

So, the problem is my modem (around 2-3 years old, or more perhaps). Hardware problem. I am gonna change it either today or tomorrow ......

Thanks for all of you friends ..........
 
U P D A T E

Airtel Guy visited & checked with a different modem, that modem (though older than mine) did not show any such error in more than 15 minutes of testing (Ping), while my current modem gives that kinda error 2-3 times in one minute (when freaky) and in general conditions, it gives 2-4 errors in 1-2 minutes.

So, the problem is my modem (around 2-3 years old, or more perhaps). Hardware problem. I am gonna change it either today or tomorrow ......

Thanks for all of you friends ..........
nice to see your worry go sooner than alter :) . Best of luck for your trading.
 

megapixel

Well-Known Member
Hi Zerodha

How to refresh Trade Book in Zerodha Trader terminal without Logout and Login again after some idle time ?

Does Reconciliation refreshes the Trade Book ?


(I'm scared to use Reconciliation though because I fear it might trigger the same order twice :) )
 

VJAY

Well-Known Member
Hi Zerodha

How to refresh Trade Book in Zerodha Trader terminal without Logout and Login again after some idle time ?

Does Reconciliation refreshes the Trade Book ?


(I'm scared to use Reconciliation though because I fear it might trigger the same order twice :) )
don't worry megapixel....nothing happen except all things refresh in ur terminal...use Reconciliation whenever any thing looks abnormal or in disconnections :)
 
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