Zerodha Part 2

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yusi

Well-Known Member
Also, plain curiosity requires that I ask this:

How come support could not see any orders in the account ? Had to use Ammy to convince them that there were many active orders.
 

VJAY

Well-Known Member
Also, plain curiosity requires that I ask this:

How come support could not see any orders in the account ? Had to use Ammy to convince them that there were many active orders.
Their support team except some all are non tech guys ...even not know how to handle (technical problems)....they even teach us basic things which they not know :)
 
Dear Zerodha i had thought that i will not have to write anything which you will not like
it was my new year resolution which i had already implemented in DEC

But as 25 DEC X-mas holiday i was sitting idle market closed was surfing internet and went to you site used your brokerage calculator:sos::sos::sos::sos::sos::

I thought u had reduced your transaction charges from 490 to 340 per crore
and are going to further reduce it to 230 to 200 But Actually you have reduced it from 540 to 490

You were talking about ALGO trading sir what are you smoking .i trade with religare and 600 rs per crore is my transaction charges + brokerage

What will i save i will be paying more to a discount broker and in my desperation to trade cheap i will be paying more in 3 segments

I know people at globe capital who are trading inclusive of brokerage in less than what only you TRXN Charges are

well and i am shocked that professional traders are saying u are cheap without even calculating

I wish i had taken a NSE ticket when it was cheap i would have charged these
same people 5 Rs per order with 1000 rs tranction charges and they would have called me the best broker country has seen and have ran after me to open an account when i was chargin more then top brokers of the country

Sir jee you need to reduce your TRXN charges as soon as possible i know you will not reduce your charges easily as you have very less people in your over all clientele from traderjji

Sorry about wasting your time and effort for asking for margins but i dont want to save 20 K brokerage per month to pay 50 K extra on transaction charges

What you are doing is with in your legal rights and you are 100 % correct
but morally its not correct you are also milking the poor trader just like every one else

I hope you will do something about these charges in 2013
HELLO IS ANY BODY THERE :confused:
 

yusi

Well-Known Member
Their support team except some all are non tech guys ...even not know how to handle (technical problems)....they even teach us basic things which they not know :)
Actually, I have found them pretty good so far. After days / months of support, it is natural to begin by assuming that the user is at a grassroot level. Once countered, they are quick on the uptake, and correctly refer to a more senior / knowledgeable person if required.
 

Zerodha

Well-Known Member
HELLO IS ANY BODY THERE :confused:
I thought you were saying that you pay a fixed 50k per month??

I am on a holiday till the 2nd and I guess Hari/Bharath would be answering queries on traderji until then..

I guess there is enough posted on charges and discussed, for a person who is probably trading as much as you say your are, the saving from stamp duty with us will almost equal whatever the transaction charge difference is for you presently. If you do 10cr turnover a day, you will pay Rs 2000 as stampduty with your broker and you will pay Rs 50 with us..

That apart, all your points taken, but we have to do as a business what we think is right!!!
 
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