Hi Zerodha,
I am trying to access Launch Now, your desktop software, and it gives me an "Initialization failed for interactive engine" error with "OS error" as the reason.
I then tried to access the web version, from the NOW online site. I logged in and launched Now Express. I saw the Java logo running, and it launched the Now express console.
Now when I try to add a scrip, by clicking on "Add Scrip", it gives me this error:
"An error occurred during a connection to
www.nowonline.in:80.
SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)"
What could be the issue?
I went to speedtest.net to test my speed. My download speed is 2 mbps.
If I cannot launch either the desktop version or the web version, how can I execute my trades?
One possible reason I could think of for the failure of the Launch Now software would be I am behind a proxy in office. Is there a way to set the proxy for the desktop software?
In any case, I should be able to access the web version, no?
I have been trading from my icici account for the past couple of years from office without any issues.
Thanks