R K Global Issues!

[spiritunit]

Seems their SSL Certificate is expired and so that this occurs, but I don't think its a big issue (may be I am wrong)

 

[columbus]

Seems their SSL Certificate is expired and so that this occurs, but I don't think its a big issue (may be I am wrong)

Though I am not a technical expert to comment on this,
their customercare should have bothered to reply.
Moreover full preparedness reflects the seriousness of
their business.

 

[lazytrader]

Though I am not a technical expert to comment on this,
their customercare should have bothered to reply.
Moreover full preparedness reflects the seriousness of
their business.

They are serious about making money but serious about cu service
BTW, are you using web interface?

 

[columbus]

They are serious about making money but serious about cu service
BTW, are you using web interface?

Hi LT,
Though I have .EXE based trading of RKG ,it is giving some
problem and the guy from RKG advised me to use web-based
interface.

 

[spiritunit]

Hi LT,
Though I have .EXE based trading of RKG ,it is giving some
problem and the guy from RKG advised me to use web-based
interface.

Are you using kolkata odin version or mumbai version? as they advised me to use the mumbai version, even a person from RKG helps me to install ODIN on my notebook and explains the features, really helpful. Seems almost problems are solved with RKG Odin.

 

[columbus]

Are you using kolkata odin version or mumbai version? as they advised me to use the mumbai version, even a person from RKG helps me to install ODIN on my notebook and explains the features, really helpful. Seems almost problems are solved with RKG Odin.

Mumbai odin version ,but I am getting this problem.
Reinstall did not help.

 

[spiritunit]

I suggest you to better call the kolkata support team and with the help of teamviewer, they will install the ODIN again for you.

 

[lazytrader]

As far as I have heard, you either get the web version or ODIN.
Are you able to access both?
That is really good because many brokers will give you ODIN but if you don't have odin installed on your computer then you have to call and trade.

For the dll errors, you can try some generic fixes:
-Start> Run> regsvr32 Xceedzip.dll
-Check if you have a file in the odin folder that has the extension of .bat, open it in notepad and see if you can find the location of xceedzip in it by searching for xceedzip
-If that doesnt work then you will need to check if you have Xceedzip.dll on your computer first. If you don't then maybe some other ODIN user can search for it and upload it here and give the location of the file on their computer so that you can replace it and check.
-If it doens't work even after replacing then try Start> Run> regsvr32 <full path to the file>\Xceedzip.dll
That should definitely work.

 

[spiritunit]

Lazytrader, I access both Web and Odin, but not at the same time, only any one at a time.

 

[nareshch]

Mumbai odin version ,but I am getting this problem.
Reinstall did not help.

Did you run the 2 exe files in the folder " Patches 14092009" .This folder will be in the extracted contents of the main file .

Naresh