I started trading with you guys a week back, and I guess will stop trading once this month gets over. Here are 2 reasons:
1. No market order for options, it sucks, I don't know if any of you people are traders. But when market gets volatile, there is no way we can put a limit and keep modifying it. I know you will say put a higher limit order, but in times of anxiety, it can cause unnecessary stress. I have lost opportunities, and money in the last few days, many times more than the savings I would have made.
2. I went through this thread from the start, and here is something I started only after starting to get my contract notes. You guys seem to say that there is no extra other charges, yes for futures you don't, but options you guys are pulling a fast one. 7150 as transaction charges, when NSE charges only 5000/crore?
So are you saying that futures there is no other charges, but for options there is? My guess is most people are trading options rather than futures, so this is a small trick you are playing. Similar thing you do for commodity as well, much higher than exchange charges..
But otherwise, like the way you guys support, the new backoffice is much better than the old one. But unless you do something about the above 2 points, I am out, and surely a lot more active traders like me. I don't care what is your system constraint is, I can't take a hit on that..
RogerTHAT