Let me share my personal experience with you all guys. Don't take it otherwise.
I am having Zerodha account from last 4-5 years (exact I dont remember)
There are so many instances when either,
1. Market watch stops or hangs or there is no fluctuations. They tell that I am having problem with my network provider.
2. After putting an order I am unable to edit it. If at all i will edit it, then there will not be any effect. If I will delete the order, still it shows pending. They tell that, this server line that server line, backup server line, they are trying to change from this server to that server.
3. If I will telephone them to square off, then I will wait for 5-7 minutes. They tell all their customer care executives are busy and that happens once in a blue moon.
4. If I refer some of my friends, zerodha map their ID with the person who has taken franchise in our area. They tell that, because my friend gave filled account opening form at the franchise office, and there is no information about my referral with them. They gave me suggestion to take franchise.
5. Some time accounts already opened, that friend of mine is started trading, But I am not getting referral benefits, because his ID is still not mapped to me. They tell this mistake happen by mistake. we shall rectify it.
Afterword actually they rectified the problem. But the problem is "should I always point out this or that to them, then only they will rectify?" That means there is no system in place.
6. I don't know how many of you have faced this issue. I have faced myself. That is if you will open chart in between 9:15:00 to 9:15:30 then sometimes these PIVOT lines don't plot correctly. They say they have never faced this.
7. One of my friend shared with me that, after opening account with zerodha, now they are getting calls and mails to open account with other brokers. From where they are getting email IDs? I dont know. I have not asked this question to them.
8. Some indicators are there in PI, but they are not in KITE. Some are there in KITE but not in PI, for example "Range bar". The truth is neither PI not KITE is a stable platform on which a trader can rely blindly.
Last but not the least:
9. It is already 3 days since I have raised a ticket and still it is pending.
How many more points I will add? Probably some of you can add more and some of you must have faced similar types of situations I have written above.
I am not against Zerodha, He is not my relative. My point is I am trading , giving my brokerage, giving my tax, so I should enjoy a system on which I can rely. Thats all.
Universal law is "which has gone up must come down".
So friends Judge me if I am wrong and tell me should I continue? ? ?
I am having Zerodha account from last 4-5 years (exact I dont remember)
There are so many instances when either,
1. Market watch stops or hangs or there is no fluctuations. They tell that I am having problem with my network provider.
2. After putting an order I am unable to edit it. If at all i will edit it, then there will not be any effect. If I will delete the order, still it shows pending. They tell that, this server line that server line, backup server line, they are trying to change from this server to that server.
3. If I will telephone them to square off, then I will wait for 5-7 minutes. They tell all their customer care executives are busy and that happens once in a blue moon.
4. If I refer some of my friends, zerodha map their ID with the person who has taken franchise in our area. They tell that, because my friend gave filled account opening form at the franchise office, and there is no information about my referral with them. They gave me suggestion to take franchise.
5. Some time accounts already opened, that friend of mine is started trading, But I am not getting referral benefits, because his ID is still not mapped to me. They tell this mistake happen by mistake. we shall rectify it.
Afterword actually they rectified the problem. But the problem is "should I always point out this or that to them, then only they will rectify?" That means there is no system in place.
6. I don't know how many of you have faced this issue. I have faced myself. That is if you will open chart in between 9:15:00 to 9:15:30 then sometimes these PIVOT lines don't plot correctly. They say they have never faced this.
7. One of my friend shared with me that, after opening account with zerodha, now they are getting calls and mails to open account with other brokers. From where they are getting email IDs? I dont know. I have not asked this question to them.
8. Some indicators are there in PI, but they are not in KITE. Some are there in KITE but not in PI, for example "Range bar". The truth is neither PI not KITE is a stable platform on which a trader can rely blindly.
Last but not the least:
9. It is already 3 days since I have raised a ticket and still it is pending.
How many more points I will add? Probably some of you can add more and some of you must have faced similar types of situations I have written above.
I am not against Zerodha, He is not my relative. My point is I am trading , giving my brokerage, giving my tax, so I should enjoy a system on which I can rely. Thats all.
Universal law is "which has gone up must come down".
So friends Judge me if I am wrong and tell me should I continue? ? ?
No one will continue