R K Global Issues!

[sharecut]

I have recently opened web based trading account at RKG. I find that the streaming quotes stops every other minute and I have to log in twice to see my account. This is happening since the past few days. The RKG guys are not very helpful. Nothing wrong with the internet because Geojit web based platform works fine. Can any traderji members help me in this.

 

[Flock]

Hi
Is there is any problem in ODIN ? I am using Religare ODIN Diet 9.1.0.5 may be i can help you.

Hi Unicorn,

I have this nasty problem with RKG ODIN. Streaming quotes stop abruptly, and if it does not restart in a minute then I log off and login again and then it works fine. After some time the same story repeats again. Nothing wrong with my internet, so it is some software issue.

Any idea what could be the problem. I have only one scrip in market watch.

Thanks.

 

[unicorn]

Hi Unicorn,

I have this nasty problem with RKG ODIN. Streaming quotes stop abruptly, and if it does not restart in a minute then I log off and login again and then it works fine. After some time the same story repeats again. Nothing wrong with my internet, so it is some software issue.

Any idea what could be the problem. I have only one script in market watch.

Thanks.

Hi Flock
Can you tell me when this problem is occouring.i.e.,When after logging in ODIN after 9:55 AM?

 

[Flock]

Hi Unicorn,

Didn't get your question.

I login at around 09:50 and I usually trade till around 3:20 p.m.

Market opens at 09:55 and prices start coming in. Chart starts updating. Then the previously mentioned issue keeps cropping up at arbitary times.

I have a fast internet connection.

Thanks.

 

[unicorn]

Hi Unicorn,

Didn't get your question.

I login at around 09:50 and I usually trade till around 3:20 p.m.

Market opens at 09:55 and prices start coming in. Chart starts updating. Then the previously mentioned issue keeps cropping up at arbitary times.

I have a fast internet connection.

Thanks.

Hi Flock
I got you .But you see I use Religare ODIN Diet 9.1.0.5 and there is no such issues at all.I Think that the low cost service of rk global is not good you better shift to religare .

 

[Flock]

Hi Flock
I got you .But you see I use Religare ODIN Diet 9.1.0.5 and there is no such issues at all.I Think that the low cost service of rk global is not good you better shift to religare .

Yes, maybe I should go for a better vendor like PIB for quotes and charting and enter the orders in ODIN. That seems to be the best solution.

Thanks

 

[unicorn]

Yes, maybe I should go for a better vendor like PIB for quotes and charting and enter the orders in ODIN. That seems to be the best solution.

Thanks

Hi Flock
Absolutely correct That is what i do . For charts i use PIB and for trade i use ODIN . But now ODIN 9.1.0.5 is well equipped with intraday charts where you can also draw a trend line. The charts are working extreamly good in Religare ODIN 9.1.0.5.

 

[Flock]

Unicorn,

Thanks. But the problem with the charts is that they dont have back fill and start of when ever you open the chart. For e.g. if I open a 5 min chart of Nifty at 10:03, the first bar will be from 10:03 to 10:08. Then if you disconnect and login again, all the previous chart disappears and it starts off again. How do you deal with this.

Due to this issue, I just use the old tick chart. Have kept the registry entry "Basic chart = 0" so that old chart is enabled.

=====

I heard Power Indiabulls is a very stable platform, and works well with charting software like Amibroker. How much do they charge for PIB. Is there a min. turnover requirement or monthly software charge?

Thanks.

 

[haushang]

hello friends actully i m thinking to open an account in RK GLOBAL in indiantrades 999 so plzzzzzz suggest me is this true,999 per month with unlimited turnover

 

[startrade]

I submitted my account opening form personally to RK global's office in Delhi on 28-April-2009 and got the login/password last saturday. I paid Rs. 311 as account opening fees by cheque that included Rs. 200 for stamp papers and Rs. 99 plus service tax for web trading software. I opted for an account that will be used for only NSE F&O segment. For delivery based trading sharekhan and HDFC Securities have proven to be reliable enough in the past. Choice of RK global was due to only one reason and that is Rs. 9 per lot per leg brokerage.

On Monday, I transferred some money into the account and Rs. 200 were debited from that amount for some reason that I don't know and can't find out from the backend. But I am not very worried about Rs. 200 for now.

Here are some of my observations on R.K. Global:

1. As soon as you go to login page, you see a security certificate error. From the posts made in this thread in May, 2008 it is clear that this problem has existed since at least last 1 year. They can buy a new and correct SSL certificate online for about $20 and install it on their server in 2 minutes to get rid of the error but this broker is either not willing or its staff is not technically competent enough to take care of this in 1 year. Having a good and working SSL certificate is a must for the security of our accounts. I am yet to use my new account for placing actual orders because I'm not confident about the competence of this broker.

2. Since I opted for web client, which works within internet browser. This client needs to install activex components on my PC. But the required Activex components are not getting installed on my PC with Internet Explorer 8. I have already tweaked the security settings of my broser despite the fact that these settings are unsafe for my PC. The web client is working on PC with IE7 without any problem (with the SSL certificate errors of course). I called the tech support and was told that search on Google and install activex. This is a very lame reply/effort by a tech support guy. I am a web designer and have been designing websites since last 8 years and "install activex from internet using google" is a nonsense reply.

3. This broker is taking good monthly fees along with brokerage from all the clients irrespective of number of trades placed by them in a month but they don't seem to be making any effort to provide a proper website where orders can be placed without technical issues. HDFC Sec, Sharekhan and ICICIdirect etc. all have a decent web interface where you can place your orders and check the status of your open positions. I don't want to go for Diet ODIN because I'm already using a paid source for real-time quotes. A good website is more than enough for my needs.

To put it in simple words, So far I am not liking what I am seeing at R.K. Global.

Anyone here looking to open an account with R.K. Global please remember that the simple rule of life is: You get exactly what you pay for.