R K Global Issues!

[lazytrader]

Hi All,
This is what I found out on their site...

RK GLOBAL Charges Schedule -

1. Brokerage Rs. 9/-* per lot
2. Exposure Margin As prescribed by NSE or 15% whichever is higher.
3. Software Maintenance Charges (Web Version) Rs. 99/-* per month per segment
4. Software Maintenance Charges (Diet-Odin)# Rs. 299/-* per month per segment

I am nowhere associated with RKGLOBAL.
But due to high brokerage for options with Sharekhan (70+70) , I am thinking of opening a acct. with RKGLOBAL.But just wanted to confirm , if any of you all have experience in RKGLOBAL service ...Plz comment ...

1. Does the ODIN client hang frequently ?
2. How are the charts in ODIN client ?
3. Does it work till 3:30 or do they stop some minutes before it ?
4. Can't we buy ODIN diet cleint from the software vendor directly ?
5. Anybody having idea , does sharekhan provide ODIN ? ...I have asked ..they said big NO to me..

Thanks,
Raju

Sharekhan doesn't provide odin. Charts are OK not as good as sharekhan charts. You can't buy ODIN you get it if you broker provides it. Many brokers provide odin: RKG, Angel, Religare, Kotak, Prabudas lilladher, etc...

 

[excivicky9]

account opening: Opened account with RKGlobal, they dont seem to care much though.... as they failed to let me know the exact documents needed to open an account... they told me to download the normal form named 1) Capital Market and F & O Segment (NSE) ... and send it with required cheques of 110, 400 and 200, but after receiving this, they remembered to tell me to send 4)Depository Segment (NSDL) form too.... after this, they told me that they did not received my HDFC cheque, so i sent it again to them, in this way i sent 3 couriers to them... this all took 2 weeks...after they got everything from my side, they took 1 week to open the account


first day of trading with them: well, it was hectic...i called mumbai, delhi, the guy manjit singh (cell switched off) and nothing happened, the funds were shown instantly in account, but i was not able to use them

second day... i was able to use the funds now after calling mumbai office.... i did not opt for ODIN as i trade from various computers and my N95 cell, i took web interface, and whenever i placed order, it gave me error......i called mumbai office, they routed me to technical helpline , there the guy picked up phone and sounded totally lazy, i gave him 3 to 4 times my userid, and he seemed to note down ony first characted "I" of my userid.....i told him my problem from web interface on N95, and he LIED to me that its not possible to trade from mobile.... seems he is deaf, lazy and comes from baba azam ka zamana.... i did not gave up, i was able to place order from laptop.... so tried again from mobile phone's browser, only changes i manually had to do is to change SER. from BE to EQ, and the order gets executed just like normal

the best part is that they have WAP based portal for mobile browsers, they just surprised me, and its superfast, but it is missing some links to go back.... to be precise, if you try to place order from your mobile phone's web browser.... after u place a successfull order, u cant go back or forward, u need to re-login to the website.... a HOME link would had helped a lot, if they tend to care....

but overall, i feel dizzy to use RKG, as it tends to go offline any moment!, its big risk... whereas i used sharekhan from 2 to 3 years, and it never was down at all for me...

the customer service is BAD, and it seems, RKG has lot of issues, and they try hard to keep them low manually... it should had been automatic.... something gives me bad feeling about RKG and it is their insecure web based browser technique, it seems pretty old, very insecure...but one dont need to worry as any hacker will get no profit from hacking into it

thanks to the web designer for letting me know that IE7 is the best browser for web based trading.... and i totally agree with users that RKG should buy a SSL certificate ASAP

they have only 30 phone lines for tele trading... so beware

the only reason i opted for RKG is, it seems to like my lucky number 9

hope the trading goes well with RKG......

 

[dsp777]

any members get nse now from rk global

 

[columbus]

but overall, i feel dizzy to use RKG, as it tends to go offline any moment!, its big risk... whereas i used sharekhan from 2 to 3 years, and it never was down at all for me...

the customer service is BAD, and it seems, RKG has lot of issues, and they try hard to keep them low manually... it should had been automatic.... something gives me bad feeling about RKG and it is their insecure web based browser technique, it seems pretty old, very insecure...but one dont need to worry as any hacker will get no profit from hacking into it

thanks to the web designer for letting me know that IE7 is the best browser for web based trading.... and i totally agree with users that RKG should buy a SSL certificate ASAP


hope the trading goes well with RKG......

I opened an account with RKG two months ago.
Till today I could not enter into the system.(Mostly
password related).At last I made some headway,
all I got was this:

By choosing YES or NO, it is taking to the same next step.
PLEASE DISABLE THE POP-UP BLOCKER.
Any remedy?Because the local RKG is not at all helpful.

 

[Flock]

RKG is good only for their low brokerage and if you use ODIN. Their ODIN's live feed freezes up at least 20 times a day. So you need some other charting software for your technical analysis.

Back office is ok. Customer service is also fine. They tell u what is possible and what is not. Ledger is perfect. Funds transfer smooth if you have an HDFC bank account.

In two months it seems they will enable the NOW terminal, which may be a welcome change from ODIN. At present it (NOW) is given only for us to hack around to get a feel of it. Because they give no documentation that trial time may be worth it

Other than these, if you are looking for 12 times exposure, etc like Indiabulls dont even think of it. They strictly go by margins of NSE. Sometimes they ask for a little more than NSE recommended margin. (Which is good).

For technical problems dont waste time talking with their customer service reps. They can only handle back office. Call the server room or the technical escalation chain given on their website directly for technical issues.

 

[excivicky9]

u can use firefox browser instead of Internet Explorer... and in settings go to disable pop up blocker.... this way u can trade on site in Lite mode

if u want to surf n streaming mode:

use IE 7, disable pop up blocker from settings.... install flash player

 

[unicorn]

RKG is good only for their low brokerage and if you use ODIN. Their ODIN's live feed freezes up at least 20 times a day. So you need some other charting software for your technical analysis.

Hi Flock
Do you want to tell that if you use charting in RkG Odin Diet the streaming quotes will freeze , otherwise not ?

 

[lazytrader]

Hi Flock
Do you want to tell that if you use charting in RkG Odin Diet the streaming quotes will freeze , otherwise not ?

RKG doesn't have backfill in ODIN like other brokers do.

I opened an account with RKG two months ago.
Till today I could not enter into the system.(Mostly
password related).At last I made some headway,
all I got was this:

By choosing YES or NO, it is taking to the same next step.
PLEASE DISABLE THE POP-UP BLOCKER.
Any remedy?Because the local RKG is not at all helpful.

Is the pop-up blocker disabled? I guess it is but sometimes good to check.

 

[excivicky9]

today i came to know the real difference between RKG and standard brokers like sharekhan...........

u have to call RKG almost daily, if u have transfered funds, u need to call them to make them usable in account, if u have sold delivery order, n u want to buy new delivery order...then u r in trouble...as the money form ur sold order...wont come in ur account without u calling them

i got one more LIE from RKG today.... they said i will get delivery money in account in 4 days..... the money wont be in margin money or any place at all, i cant use the money for 4 days.......i contacted delhi office, and i told i want to close account and banged the phone, to my surprise, delhi office called me back instantly to let me know that my money is now visible in account

its totally weird....................nothing of this happened with sharekhan... after my goal is achieved, i will move on to angelbroking or sharekhan

 

[Mangafreakz]

RKG is good only for their low brokerage and if you use ODIN. Their ODIN's live feed freezes up at least 20 times a day. So you need some other charting software for your technical analysis.

Back office is ok. Customer service is also fine. They tell u what is possible and what is not. Ledger is perfect. Funds transfer smooth if you have an HDFC bank account.

In two months it seems they will enable the NOW terminal, which may be a welcome change from ODIN. At present it (NOW) is given only for us to hack around to get a feel of it. Because they give no documentation that trial time may be worth it

Other than these, if you are looking for 12 times exposure, etc like Indiabulls dont even think of it. They strictly go by margins of NSE. Sometimes they ask for a little more than NSE recommended margin. (Which is good).

For technical problems dont waste time talking with their customer service reps. They can only handle back office. Call the server room or the technical escalation chain given on their website directly for technical issues.

NOW has RT Charts ?