Glad to answer your questions.
We are able to provide low pricing by keeping our costs low and achieve efficiencies.
1. You may refer to what other people have to say about us on this forum or on our facebook page. So far we haven't heard of any issues of the system becoming slow. Service is one of our key focus
2. We have been in the market since 1994 and have seen many booms and busts. Risk Management is an important element of our business and can't be ignored. Live risk management is done using the trading software itself. In addition to that, we have another tool for the same too.