Hello RKSV,
Yes, that was a long post. But none of the questions have been answered specifically, specially considering that it took a high level team to coin that post.
Now, you may not want to reveal the number of customers or the average turnover as a matter of policy. That's cool.
I mentioned in my post that these questions are from the prospects, not clients. If you were a prospect and put forth such questions, certainly you too would be not very satisfied with the response.
A customer is entitled to ask about the provisions for the safety of his money and future plans, isn't he ? Also, the customer is changing. Now a lot more traders are working in F&O segment. Short-selling is no longer a taboo with the older clients. The data from the exchanges confirms that more than 75% of the turnover is in F&O segment.
Also, the opportunities for trading in F&O are expanding. Earlier it was only NSE, now BSE also offers F&O (but they both basically cater to the same market). Then the currency F&O is there and now we hear that MCX may offer options trading in the commodities too.
The prospects would like to explore ALL the opportunities legally available (there are many who don't want the glitter of "Forex"). Not only the prospects, some of your existing clients too may want to expand their trading ranges/ capital.
At present, your have a sort of monopoly whereby you offer unlimited trading in three segments for a fixed monthly amount. It's a very attractive offer, but two of the segments are equities, which a prospect may not use at all !!
Hi timepass,
Sure, yes it seems that we missed that question above! Must have gotten wrapped up about the last ones. Anyways, regarding fund safety, there are many things that are already in place to ensure that your funds are safe:
1) All brokers have to deposit a certain amount of money to be kept with the NSE to become members (
http://www.nseindia.com/content/members/mem_newcmfo5.htm). This is to ensure capital adequacy and a minimum net worth policy.
2) Client funds have to be kept in a separate bank account. A broker cannot mix client and pro funds together in any way.
3) Every year, the NSE performs a thorough audit spanning several days. They check when funds came in from clients, how much is with the broker, what they were used for, and many other detailed compliance checks. We have passed their check every single year with flying colors.
4) Our calls are on a recorded line. If the broker places an order on behalf of a client, he must have proof of doing that. Using NSE NOW ensures clients that they can double check who placed the order by directly calling the exchange.
5) Investor Protection Fund - Part of your transaction fees charged by the exchange go to this fund which is to help clients recover losses in case of electronic, systematic or other non-client related failures. This is maintained by the NSE/BSE.
I hope that answers your questions on fund safety.
On future exchanges: yes, the BSE F&O segment is picking up and we are looking into it. However, volume seems to be choppy since their internal policies on liquidity have been changing. It looks like it might stabilize soon and when it does, we will offer it. You will benefit from the lower transaction charges.
Price alone is not something we are looking to have an edge on. It's also service, support and technology. These three points are looked at before making any big decisions at our firm.
Regarding MCX, we answered it earlier -- looking to get a commodity license, but also seeing how we can get a nice platform for it. We are aware of the ones that are out there now and are evaluating how to move forward. Once you pick one, it's hard to go back!
Hope that helps, let us know if we missed anything. Sorry for getting caught up with our vision in the earlier post.